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Accelerating insurance policy reviews with generative AI: Verisk’s Mozart companion

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At the forefront of using generative AI in the insurance industry, Verisks generative AI-powered solutions, like Mozart, remain rooted in ethical and responsible AI use. Security and governance Generative AI is very new technology and brings with it new challenges related to security and compliance.

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How AWS Sales uses generative AI to streamline account planning

AWS Machine Learning Blog

Since its launch, thousands of sales teams have used the resulting generative AI-powered assistant to draft sections of their APs, saving time on each AP created. In this post, we showcase how the AWS Sales product team built the generative AI account plans draft assistant.

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Build a generative AI enabled virtual IT troubleshooting assistant using Amazon Q Business

AWS Machine Learning Blog

It handles a wide range of tasks such as answering questions, providing summaries, generating content, and completing tasks based on data in your organization. Amazon Q Business offers over 40 data source connectors that connect to your enterprise data sources and help you create a generative AI solution with minimal configuration.

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Process formulas and charts with Anthropic’s Claude on Amazon Bedrock

AWS Machine Learning Blog

This enables the efficient processing of content, including scientific formulas and data visualizations, and the population of Amazon Bedrock Knowledge Bases with appropriate metadata. It offers a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI practices.

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning Blog

While organizations continue to discover the powerful applications of generative AI , adoption is often slowed down by team silos and bespoke workflows. To move faster, enterprises need robust operating models and a holistic approach that simplifies the generative AI lifecycle.

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Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in Quicksight

AWS Machine Learning Blog

Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. Yasmine Rodriguez, CTO of Asure.

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Knowledge Bases for Amazon Bedrock now supports metadata filtering to improve retrieval accuracy

AWS Machine Learning Blog

To refine the search results, you can filter based on document metadata to improve retrieval accuracy, which in turn leads to more relevant FM generations aligned with your interests. With this feature, you can now supply a custom metadata file (each up to 10 KB) for each document in the knowledge base.

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