Data Platform, Metadata, Natural Language Processing and Software Development

Principal Financial Group uses AWS Post Call Analytics solution to extract omnichannel customer insights

AWS Machine Learning Blog

NOVEMBER 15, 2023

As a first step, they wanted to transcribe voice calls and analyze those interactions to determine primary call drivers, including issues, topics, sentiment, average handle time (AHT) breakdowns, and develop additional natural language processing (NLP)-based analytics.

Data Ingestion

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Definite Guide to Building a Machine Learning Platform

The MLOps Blog

MARCH 21, 2023

To make that possible, your data scientists would need to store enough details about the environment the model was created in and the related metadata so that the model could be recreated with the same or similar outcomes. You need to build your ML platform with experimentation and general workflow reproducibility in mind.

Machine Learning

Machine Learning Data Scientist ML Metadata

Artificial Intelligence Zone

Principal Financial Group uses AWS Post Call Analytics solution to extract omnichannel customer insights

Definite Guide to Building a Machine Learning Platform

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