IBM Journey to AI blog

SEPTEMBER 5, 2023

Now, more than ever, different types of chatbot technology plays an increasingly prevalent role in our lives, from how we receive customer support or decide to purchase a product to how we handle our routine tasks. You may have interacted with these chatbots via SMS text messaging, social media or with messenger applications in the workplace.

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AI News

FEBRUARY 15, 2024

“These sentences are designed to contain challenging tasks—none of which BASE TTS is explicitly trained to perform,” explained the researchers. While an experimental process, the creation of BASE TTS demonstrates these models can reach new versatility thresholds as they scale—an encouraging sign for conversational AI.

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IBM Journey to AI blog

AUGUST 9, 2024

Many generative AI tools seem to possess the power of prediction. Conversational AI chatbots like ChatGPT can suggest the next verse in a song or poem. But generative AI is not predictive AI. Conversely, predictive AI estimates are more explainable because they’re grounded on numbers and statistics.

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O'Reilly Media

JANUARY 21, 2025

Picture this: The current state of conversational AI is like a scene from Hieronymus Boschs Garden of Earthly Delights. AI systems promise seamless conversations, intelligent agents, and effortless integration. Against this backdrop, expectations for conversational AI have skyrocketed.

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Chatbots Life

AUGUST 23, 2024

Large Language Models have emerged as the central component of modern chatbots and conversational AI in the fast-paced world of technology. Just imagine conversing with a machine that is as intelligent as a human. LLMs have empowered chatbots to engage with clients in a natural, human-like manner.

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IBM Journey to AI blog

DECEMBER 7, 2023

AI-driven personalization Organizations looking to increase customer satisfaction should look to meet those customers’ needs before an issue occurs. For example, an organization can use AI to send personalized emails to new customers explaining the benefits and uses of their new products based on the customer profile.

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AWS Machine Learning Blog

FEBRUARY 19, 2024

Modern chatbots can serve as digital agents, providing a new avenue for delivering 24/7 customer service and support across many industries. Chatbots also offer valuable data-driven insights into customer behavior while scaling effortlessly as the user base grows; therefore, they present a cost-effective solution for engaging customers.

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Unite.AI

SEPTEMBER 15, 2023

In the fast-evolving world of technology, chatbots have become a mainstay in both professional and personal spheres. Enter the concept of AI personas, a game-changing development that promises to redefine our interactions with conversational AI.

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Unite.AI

JULY 22, 2024

His latest venture, OpenFi , equips large companies with conversational AI on WhatsApp to onboard and nurture customer relationships. Can you explain why you believe the term “chatbot” is inadequate for describing modern conversational AI tools like OpenFi?

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Marktechpost

FEBRUARY 1, 2025

Natural Language Interaction: Agents can communicate their reasoning processes using natural language, providing more explainability and intuitive interfaces for human oversight. Ethical and social imperatives also come to the fore in conversational systems. This is not desirable from a moral or reputational standpoint.

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Marktechpost

MARCH 23, 2025

For example, Be concise and to the point when discussing premium-plan benefits, but Be willing to explain our offering at length when comparing it to other solutions. Alternative approaches: In some low-risk applications, such as assistive AI co-pilots, simpler methods like prompt-tuning or workflow-based approaches often suffice.

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AWS Machine Learning Blog

MARCH 19, 2025

They arent just building another chatbot; they are reimagining healthcare delivery at scale. Production-ready AI like this requires more than just cutting-edge models or powerful GPUs. ServiceNow, which terms itself the AI platform for business transformation, is rapidly integrating AI to reimagine core business processes at scale.

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Flipboard

FEBRUARY 6, 2023

Google CEO Sundar Pichai wrote a blog post on Monday announcing the company is releasing a new conversational AI tool. Kyle Grillot/Bloomberg via Getty Images The new AI chat bot is available to “trusted testers” for now and will be released to the public in the “coming weeks.”

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Unite.AI

SEPTEMBER 4, 2023

OpenAI has provided an insightful illustration that explains the SFT and RLHF methodologies employed in InstructGPT. This mechanism informed the Reward Models, which are then used to fine-tune the conversational AI model.

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Chatbots Life

MAY 15, 2023

At Master of Code, we specialize in helping businesses leverage Generative AI chatbots to create impactful and engaging experiences for their customers. Why integrate Chatbots with Generative AI into customer service?

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Topbots

OCTOBER 10, 2023

Source: rawpixel.com Conversational AI is an application of LLMs that has triggered a lot of buzz and attention due to its scalability across many industries and use cases. While conversational systems have existed for decades, LLMs have brought the quality push that was needed for their large-scale adoption.

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Unite.AI

SEPTEMBER 19, 2024

turbo, the models are capable of handling complex tasks such as data summarization, conversational AI, and advanced problem-solving. Conversational AI : Developing intelligent chatbots that can handle both customer service queries and more complex, domain-specific tasks.

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Towards AI

MARCH 6, 2025

Meme shared by ghost_in_the_machine TAI Curated section Article of the week LangGraph + DeepSeek-R1 + Function Call + Agentic RAG (Insane Results) By Gao Dalie () This article outlines building a multi-agent chatbot using LangGraph, DeepSeek-R1, function calling, and Agentic RAG to enhance information retrieval and response generation.

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Heartbeat

FEBRUARY 8, 2024

AI Chatbots offer 24/7 availability support, minimize errors, save costs, boost sales, and engage customers effectively. Businesses are drawn to chatbots not only for the aforementioned reasons but also due to their user-friendly creation process. This article lightly touches on the history and components of chatbots.

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TransOrg Analytics

APRIL 8, 2025

Heres how AI is transforming operations: Predictive Analytics : Forecasting market trends, customer behavior, and supply chain risks. Conversational AI : Chatbots and virtual agents provide 24/7 customer support. AI-enhanced RPA : Automating repetitive workflows with high precision.

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Heartbeat

JUNE 22, 2023

image by Rakesh Reddy, Author at BotCore Chatbots are transforming how companies communicate with their consumers. Yet not all chatbots are made equal, and some are more adept than others in deciphering and answering natural language questions. and can react appropriately. and can react appropriately.

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Unite.AI

JANUARY 12, 2024

Meanwhile, Google's new Gemini model demonstrates substantially improved conversational ability over predecessors like LaMDA through advances like spike-and-slab attention. Rumored projects like OpenAI's Q* hint at combining conversational AI with reinforcement learning.

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ODSC - Open Data Science

FEBRUARY 8, 2023

Google has recently launched Bard, a new AI service that promises to revolutionize conversational AI, and could rival the wildly popular ChatGPT from OpenAI. As of right now, Bard is only available to a group of select testers with the goal of rolling out the chatbot to a wider audience in the coming weeks.

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Chatbots Life

MARCH 17, 2023

As pioneers in adopting ChatGPT technology in Malaysia, XIMNET dives in to take a look how far back does Conversational AI go? Photo by Milad Fakurian on Unsplash Conversational AI has been around for some time, and one of the noteworthy early breakthroughs was when ELIZA , the first chatbot, was constructed in 1966.

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AssemblyAI

JANUARY 23, 2023

With the massive amount of digital conversational data available–from virtual meetings to call centers to chatbots–it’s no surprise that enterprises are looking to AI to help make sense of this information overload. One area that is rapidly growing to meet this demand is Conversational Intelligence AI.

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IBM Journey to AI blog

JULY 17, 2023

Generative AI auto-summarization creates summaries that employees can easily refer to and use in their conversations to provide product, service or recommendations (and it can also categorize and track trends). is a studio to train, validate, tune and deploy machine learning (ML) and foundation models for Generative AI.

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Chatbots Life

MAY 8, 2024

Chatbots have become an integral part of modern businesses, providing a convenient way to interact with customers, automate tasks, and enhance user experiences. Amazon Lex, a service offered by Amazon Web Services (AWS), allows you to build powerful and intelligent chatbots that can be integrated into various platforms and applications.

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Pickl AI

MARCH 25, 2025

Summary: Conversational AI enables computers to communicate naturally through voice and text. Unlike chatbots, it adapts and improves over time. This AI-powered technology enhances customer experience, automates tasks, and supports businesses globally. Thats Conversational AI in action.

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Chatbots Life

AUGUST 31, 2023

Create A Customer Service Chatbot Using ChatGPT — Code Included ChatGPT has the enormous potential to personalize customer service interactions at scale. Creating a customer service chatbot using ChatGPT is a great way to materialize your vision of world-class customer service. Why is ChatGPT great for chatbot creation?

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Unite.AI

JULY 2, 2024

Connectly was born from the vision of becoming the leader in conversational AI. The reduced complexity of SLMs minimizes the chances of generating off-topic or erroneous content, thereby improving the overall reliability of AI interactions. Can you share the genesis story behind Connectly?

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AWS Machine Learning Blog

FEBRUARY 6, 2023

In the second part of this series, we describe how to use the Amazon Lex chatbot UI with Talkdesk CX Cloud to allow customers to transition from a chatbot conversation to a live agent within the same chat window. We end by explaining how contact centers can keep AI models up to date using Talkdesk AI Trainer.

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The MLOps Blog

JULY 18, 2023

Every episode is focused on one specific ML topic, and during this one, we talked to Jason Falks about deploying conversational AI products to production. Today, we have Jason Flaks with us, and we’ll be talking about deploying conversational AI products to production. What is conversational AI?

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Towards AI

JANUARY 2, 2024

The New York Times is seeking compensation and the destruction of any chatbot models and data that may have used their copyrighted material. This has quickly become the most prominent legal case in the ongoing debate on the intersection of AI technology and intellectual property rights. .

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Pragnakalp

NOVEMBER 16, 2023

Chatbots have become an integral part of modern businesses, providing a convenient way to interact with customers, automate tasks, and enhance user experiences. Amazon Lex, a service offered by Amazon Web Services (AWS), allows you to build powerful and intelligent chatbots that can be integrated into various platforms and applications.

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Chatbots Life

MAY 17, 2023

Give an example of a time when you felt worried and explain how you managed to get through it. Step 3: If topic is too complicated ask it to explain it to you as if you are a 5th grader Step 4: Ask ChatGPT what Questions you need to ask about the content Step 5: Ask ChatGPT each of those questions 10. Step 1: Upload the content.

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AWS Machine Learning Blog

JUNE 25, 2024

Large language models (LLMs) enable remarkably human-like conversations, allowing builders to create novel applications. LLMs find use in chatbots for customer service , virtual assistants , content generation , and much more. Letting your application engage in such a conversation could cause legal liability or brand damage.

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Defined.ai blog

JANUARY 31, 2023

With what we’ve already seen of generative AI and foundation large language models , we can at least extrapolate that these models will first be leveraged to improve upon the AI systems we’ve already deployed and are currently using—specifically, for language-specific tasks and services like chatbots —which should help keep disruption to a minimum.

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