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Advancing AI trust with new responsible AI tools, capabilities, and resources

AWS Machine Learning Blog

As generative AI continues to drive innovation across industries and our daily lives, the need for responsible AI has become increasingly important. At AWS, we believe the long-term success of AI depends on the ability to inspire trust among users, customers, and society.

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Evaluate conversational AI agents with Amazon Bedrock

AWS Machine Learning Blog

As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging.

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Enhance conversational AI with advanced routing techniques with Amazon Bedrock

AWS Machine Learning Blog

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon using a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

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AI News Weekly - Issue #350: TIME100 AI list : 100 most influential people in AI - Sep 14th 2023

AI Weekly

Attention automates it all for you. This AI wizard can: Automatically log in crucial info into your CRM. Start automating your sales today!] As it relates to businesses, AI has become a positive game changer for recruiting, retention, learning and development programs. Attention automates it all for you.

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Artem Rodichev CEO & Founder of Ex-human – Interview Series

Unite.AI

You spent several years as Head of AI at Replika, building one of the most popular conversational AIs. During my time at Replika, I had the opportunity to help shape a conversational AI that resonated with millions of users, which gave me deep insight into how people connect with technology on an emotional level.

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Alan Ranger, VP of Marketing at Cognigy – Interview Series

Unite.AI

Cognigy provides AI-driven solutions to enhance customer service experiences across industries. Cognigy's AI Agents leverage a leading Conversational AI platform, offering features such as intelligent IVR, smart self-service, and agent assist functionalities. Key technological breakthroughs behind the Cognigy.AI

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Top 11 AI Call Center Software for 2024

Towards AI

AI’s capability to analyze customer data enables personalized communication, while automated ticket routing ensures inquiries are directed to the right agents, reducing response time. Additionally, AI can optimize internal workflows, create targeted content, and automate follow-ups, ensuring a seamless customer journey.