IBM Journey to AI blog

AUGUST 2, 2023

This type of customer care was a process that could certainly be automated. Lack of automation also raised the issue that digital customer care was bound within specified hours. How Watson Assistant can help IBM Watson Assistant is a holistic SaaS solution for creating AI-enabled conversational experiences.

Conversational AI 189

Conversational AI Chatbots Automation Natural Language Processing 189

Unite.AI

MARCH 25, 2025

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful artificial intelligence to automate responses, assist agents, and improve customer satisfaction. Visit Freshdesk 2.

Chatbots 130

Chatbots AI Chatbots Automation AI 130

AWS Machine Learning Blog

APRIL 24, 2024

An AI assistant is an intelligent system that understands natural language queries and interacts with various tools, data sources, and APIs to perform tasks or retrieve information on behalf of the user. Conclusion Conversational AI assistants are transformative tools for streamlining operations and enhancing user experiences.

Conversational AI 136

Conversational AI LLM AI AI 136

Unite.AI

APRIL 18, 2024

From self-driving cars to language models that can engage in human-like conversations, AI is rapidly transforming various industries, and software development is no exception. SWE agent LLM LLM Agents: Orchestrating Task Automation LLM agents are sophisticated software entities designed to automate the execution of complex tasks.

Software Engineer 260

Software Engineer Software Development LLM Auto-complete 260

IBM Journey to AI blog

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Artificial intelligence (AI) can automate repetitive and time-consuming tasks, allowing HR professionals to focus on other strategies. How can chatbots improve the employee experience and automate complex HR processes?

Chatbots 185

Chatbots Conversational AI Natural Language Processing Artificial Intelligence 185

Marktechpost

FEBRUARY 1, 2025

Software development leverages AI for coding assistance and debugging. Scientific research benefits from AI-driven literature reviews. This approach enhances knowledge retrieval, automates content creation, and personalizes user interactions across multiple domains. groq is an AI service that generates human-like responses.

NLP 93

NLP Deep Learning AI AI 93

IBM Journey to AI blog

OCTOBER 9, 2023

Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes. This shift is viewed as an expansion of job possibilities.

Artificial Intelligence 212

Artificial Intelligence Artificial Intelligence Automation Natural Language Processing 212

Unite.AI

JUNE 30, 2023

Can you discuss how Cogito uses AI to analyze behavioral cues and provide in-the-moment feedback during conversations? Cogito uses a powerful combination of Emotion and Conversation AI to reveal new insights from all conversations, extracting both what was said and how the customers received the message.

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Emotion AI Machine Learning Conversational AI Natural Language Processing 294

Chatbots Life

MAY 3, 2023

What is Conversational AI? We all remember conversing with a Chatbot at some point in our lives. Conversational AI is the use of Machine learning and advanced algorithms where you interact with a computer naturally using audio, and the machine/computer understands the intent behind your query and responds accordingly.

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Conversational AI Chatbots AI Chatbots AI 82

Chatbots Life

MARCH 17, 2023

It is also important to pause and wonder how chatbots and conversational AI-powered systems are able to effortlessly converse with humans. This is where Natural Language Processing (NLP) makes its entrance. What is NLP? With NLP, you can train your chatbots through multiple conversations and content examples.

NLP 88

NLP Chatbots Natural Language Processing Conversational AI 88

AWS Machine Learning Blog

DECEMBER 5, 2024

With the launch of the Automated Reasoning checks in Amazon Bedrock Guardrails (preview), AWS becomes the first and only major cloud provider to integrate automated reasoning in our generative AI offerings. Click on the image below to see a demo of Automated Reasoning checks in Amazon Bedrock Guardrails.

Responsible AI 108

Responsible AI AI Tools AI AI 108

Unite.AI

SEPTEMBER 19, 2024

These APIs allow companies to integrate natural language understanding, generation, and other AI-driven features into their applications, improving efficiency, enhancing customer experiences, and unlocking new possibilities in automation. Key Features Advanced Models : With access to GPT-4 and GPT-3.5-turbo,

LLM 246

LLM Automation Large Language Models OpenAI 246

AWS Machine Learning Blog

NOVEMBER 15, 2024

Principal sought to develop natural language processing (NLP) and question-answering capabilities to accurately query and summarize this unstructured data at scale. Principal implemented several measures to improve the security, governance, and performance of its conversational AI platform.

Generative AI 114

Generative AI Chatbots AI AI 114

IBM Journey to AI blog

FEBRUARY 13, 2024

They are now capable of natural language processing ( NLP ), grasping context and exhibiting elements of creativity. For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making.

Generative AI 343

Generative AI AI AI Chatbots 343

Analytics Vidhya

APRIL 6, 2023

Artificial Intelligence (AI) has come a long way since its early days. It has been fueled by numerous factors, including advancements in computing technology and an increasing demand for automated systems.

ChatGPT 318

ChatGPT Artificial Intelligence Artificial Intelligence Automation 318

Marktechpost

FEBRUARY 15, 2025

AI has witnessed rapid advancements in NLP in recent years, yet many existing models still struggle to balance intuitive responses with deep, structured reasoning. While proficient in conversational fluency, traditional AI chat models often fail to meet when faced with complex logical queries requiring step-by-step analysis.

Data Extraction 76

Data Extraction Automation NLP Conversational AI 76

IBM Journey to AI blog

SEPTEMBER 6, 2023

A recent study by Price Waterhouse Cooper (PwC) estimates that by 2030, artificial intelligence (AI) will generate more than USD 15 trillion for the global economy and boost local economies by as much as 26%. (1) 1) But what about AI’s potential specifically in the field of marketing? What is AI marketing?

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Automation Data Scientist Machine Learning Chatbots 240

IBM Journey to AI blog

JANUARY 17, 2024

In 1988, British-born programmer Rollo Carpenter created a “chatterbot” named Jabberwocky, among the first “conversational AI” to learn new responses instead of simply serving pre-written language. In that time, chatbots have come a long way and are better than ever at holding a conversation.

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Chatbots Automation Machine Learning NLP 195

IBM Journey to AI blog

SEPTEMBER 5, 2023

However, more advanced chatbots can leverage artificial intelligence (AI) and natural language processing (NLP) to understand a user’s input and navigate complex human conversations with ease. Read more about conversational AI What are the different types of chatbot?

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Chatbots AI Chatbots Conversational AI NLP 184

Topbots

APRIL 11, 2023

BERT by Google Summary In 2018, the Google AI team introduced a new cutting-edge model for Natural Language Processing (NLP) – BERT , or B idirectional E ncoder R epresentations from T ransformers. This model marked a new era in NLP with pre-training of language models becoming a new standard. What is the goal?

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NLP BERT Large Language Models Natural Language Processing 98

IBM Journey to AI blog

AUGUST 2, 2023

Investing in a chatbot that understands human conversation delivers meaningful benefits to businesses and consumers alike. Don’t fret, as we can call on our good friend, the AI chatbot.
 Chatbots are computer programs that understand customer questions and automate responses to them, simulating human conversation.

Chatbots 164

Chatbots NLP Artificial Intelligence Artificial Intelligence 164

Chatbots Life

MARCH 16, 2023

8 reasons why Conversational AI is important for contact center automation in 2022 — Technoscriptz A contact center is an integral part of a business. However, if these agents are not empowered with the right tools and a conversational AI is not used, the experience can be unsatisfactory.

Conversational AI 52

Conversational AI Automation Natural Language Processing Machine Learning 52

Unite.AI

JULY 22, 2024

His latest venture, OpenFi , equips large companies with conversational AI on WhatsApp to onboard and nurture customer relationships. Can you explain why you believe the term “chatbot” is inadequate for describing modern conversational AI tools like OpenFi? We refer to our conversational AI as Superhuman.

Conversational AI 130

Conversational AI Chatbots NLP Natural Language Processing 130

Flipboard

MARCH 20, 2025

Anthropic launches real-time web search for Claude AI, challenging ChatGPT's dominance while securing $3.5 billion in funding at a $61.5 billion valuation. Read More

ChatGPT 180

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Marktechpost

APRIL 22, 2024

The Language Processing Unit (LPU) represents a groundbreaking advancement in processor technology, specifically engineered to optimize tasks associated with natural language processing (NLP). Unlike general-purpose CPUs and GPUs, LPUs are tailored for the sequential processing demands inherent in understanding and generating human language.

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Natural Language Processing NLP Conversational AI AI 120

TransOrg Analytics

APRIL 8, 2025

And what role does AI-powered automation play in this transformation? Heres how AI is transforming operations: Predictive Analytics : Forecasting market trends, customer behavior, and supply chain risks. Conversational AI : Chatbots and virtual agents provide 24/7 customer support. China, South Africa , and more.

Automation 52

Automation AI AI Chatbots 52

Unite.AI

OCTOBER 12, 2023

I got the chance to apply those techniques to Conversational AI products across multiple domains. Our customers are working on a wide range of applications, including augmented and virtual reality, computer vision , conversational AI, generative AI, search relevance and speech and natural language processing (NLP), among others.

Machine Learning 276

Machine Learning Deep Learning Conversational AI Data Quality 276

Towards AI

MARCH 28, 2023

Last Updated on March 30, 2023 by Editorial Team Author(s): Suvrat Arora Originally published on Towards AI. if this statement sounds familiar, you are not foreign to the field of computational linguistics and conversational AI. What is Conversational AI? Hey Siri, How’s the weather today? —

Computational Linguistics 52

Computational Linguistics Conversational AI Natural Language Processing Chatbots 52

Flipboard

APRIL 10, 2025

Writer unveils AI HQ platform to transform enterprise work with autonomous agents that execute complex workflows across systems, potentially reducing workforce needs while delivering measurable ROI on AI investments. Read More

AI 171

AI AI Conversational AI Automation 171

Flipboard

APRIL 2, 2025

Uplimit launches AI learning agents that help enterprises boost employee skills with 94% completion rates while reducing training admin time by 75%, addressing the growing AI-driven skills gap. Read More

AI 156

AI AI Conversational AI AI Automation 156

Flipboard

FEBRUARY 27, 2025

You.com launches ARI, a cutting-edge AI research agent that processes over 400 sources in minutesrevolutionizing market research and empowering faster, more accurate business decision-making. Read More

AI Researcher 176

AI Researcher AI Research AI AI 176

Marktechpost

OCTOBER 26, 2024

Artificial intelligence (AI) is making significant strides in natural language processing (NLP), focusing on enhancing models that can accurately interpret and generate human language. A major issue facing NLP is sustaining coherence over long texts.

NLP 115

NLP Natural Language Processing Inference Engine BERT 115

Heartbeat

JUNE 22, 2023

These automated technologies can deal with a variety of requests and duties, freeing up human agents to deal with more complicated problems. Natural language processing (NLP) can help with this. We’ll go through the fundamentals of NLP, how it relates to chatbots, and actual instances of NLP-driven chatbots used in different fields.

NLP 59

NLP Chatbots Natural Language Processing Machine Learning 59

Snorkel AI

APRIL 19, 2023

Uniphore , a conversational AI and automation leader, has chosen Snorkel’s data-centric AI platform to scale data labeling and acclerate ML model development. Their platform enables businesses to automate customer interactions and improve the customer experience using natural language processing and machine learning.

Conversational AI 52

Conversational AI Data Scientist Natural Language Processing Machine Learning 52

Snorkel AI

APRIL 19, 2023

Uniphore , a conversational AI and automation leader, has chosen Snorkel’s data-centric AI platform to scale data labeling and acclerate ML model development. Their platform enables businesses to automate customer interactions and improve the customer experience using natural language processing and machine learning.

Conversational AI 52

Conversational AI Data Scientist Natural Language Processing Machine Learning 52

Flipboard

FEBRUARY 17, 2025

Replit partners with Anthropic's Claude and Google Cloud to enable non-programmers to build enterprise software, as Zillow and others deploy AI-generated applications at scale, signaling a shift in who can create valuable business software. Read More

AI 181

AI AI Software Development Conversational AI 181

NVIDIA

SEPTEMBER 7, 2023

According to a recent NVIDIA survey , the top AI use cases for financial service institutions are natural language processing (NLP) and large language models (LLMs). AI voice assistants can be trained on finance-specific vocabulary and rephrasing techniques to confirm understanding of a user’s request before offering answers.

Automation 116

Automation Conversational AI AI AI 116