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Reduce conversational AI response time through inference at the edge with AWS Local Zones

AWS Machine Learning Blog

Recent advances in generative AI have led to the proliferation of new generation of conversational AI assistants powered by foundation models (FMs). These latency-sensitive applications enable real-time text and voice interactions, responding naturally to human conversations. Disable the Local Zones.

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Evaluate conversational AI agents with Amazon Bedrock

AWS Machine Learning Blog

As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging.

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Seven customer service types that organizations should provide

IBM Journey to AI blog

There, a member of an IT or DevOps team can walk through the problem with an individual and provide real-time instructions for them to fix the problem themselves. That could lead to many potential customers failing to purchase the product out of fear of the same issue happening to them.

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IBM and Microsoft partnership accelerates sustainable cloud modernization

IBM Journey to AI blog

IBM Consulting™ helped the customer modernize its architecture for a heavily used business-to-business conversational AI app. IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

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Enabling generative AI self-service using Amazon Lex, Amazon Bedrock, and ServiceNow

AWS Machine Learning Blog

Responsible AI using Guardrails for Amazon Bedrock Conversational AI applications require robust guardrails to safeguard sensitive user data, adhere to privacy regulations, enforce ethical principles, and mitigate hallucinations, fostering responsible development and deployment. Delete the CloudFormation stack you created.

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Top 5 Generative AI Integration Companies to drive Customer Support in 2023

Chatbots Life

Master of Code partners with the world’s leading brands to design, develop and launch apps, chat, and voice Сonversational AI experiences across a multitude of channels. as a certified partner for delivering end-to-end Conversational AI professional services leveraging LivePerson’s Conversational Cloud.

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The most valuable AI use cases for business

IBM Journey to AI blog

Here are 27 highly productive ways that AI use cases can help businesses improve their bottom line. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI.