IBM Journey to AI blog

FEBRUARY 13, 2024

Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.”

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IBM Journey to AI blog

SEPTEMBER 6, 2023

Generative AI is powering a new world of creative, customized communications, allowing marketing teams to deliver greater personalization at scale and meet today’s high customer expectations. With the right generative AI strategy, marketers can mitigate these concerns. The journey starts with sound data.

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IBM Journey to AI blog

DECEMBER 4, 2023

Generative AI holds enormous potential for driving business growth. It offers ease of integration and scalability for analytics and AI workloads using your company’s data, and offers guardrails for ensuring governance, security and compliance.

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IBM Journey to AI blog

DECEMBER 7, 2023

There is no question that customer service is about to take a massive leap forward, thanks to emerging trends like artificial intelligence (AI). Undoubtedly, the future of customer service must be AI-based for organizations to improve the customer experience and increase customer loyalty.

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IBM Journey to AI blog

JULY 17, 2023

Generative AI has the potential to significantly disrupt customer care, leveraging large language models (LLMs) and deep learning techniques designed to understand complex inquiries and offer to generate more human-like conversational responses.

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IBM Journey to AI blog

JUNE 23, 2023

And there’s much more to consider (like regulatory constraints) in the process of rolling out generative AI. Focus finance on developing and executing strategy Augmenting benefits in F&A use cases Generative AI can benefit the record-to-report function and plan-to-insights subfunctions.

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IBM Journey to AI blog

JUNE 23, 2023

As you encounter new generative AI solutions and unique AI foundation models for F&A, you may find yourself overwhelmed by all the options. What is generative AI, what are foundation models, and why do they matter? Figure 3 highlights ancillary benefits that conversational AI technology provides.

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