Remove Conversational AI Remove Data Platform Remove Explainability
article thumbnail

Six ways AI can influence the future of customer service

IBM Journey to AI blog

AI-driven personalization Organizations looking to increase customer satisfaction should look to meet those customers’ needs before an issue occurs. For example, an organization can use AI to send personalized emails to new customers explaining the benefits and uses of their new products based on the customer profile.

article thumbnail

Data is essential: Building an effective generative AI marketing strategy

IBM Journey to AI blog

For decades, IBM has been at the forefront of AI for business. We provide solutions and services that help marketers implement generative AI responsibly and effectively. Watsonx , IBM’s enterprise-ready AI and data platform, is designed to help marketing and other business leaders confidently move into the generative AI arena.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Advancing AI trust with new responsible AI tools, capabilities, and resources

AWS Machine Learning Blog

For use cases where accuracy is critical, customers need the use of mathematically sound techniques and explainable reasoning to help generate accurate FM responses. Encoding your domain knowledge into structured policies helps your conversational AI applications provide reliable and trustworthy information to your users.

article thumbnail

10 Best AI Real Estate Tools (March 2025)

Unite.AI

The AI can converse in multiple languages and is configurable with your custom scripts for different lead types. Top Features: Automated two-way texting and calling to engage and nurture leads anytime, responding within seconds to new inquiries Conversational AI asks qualifying questions (e.g. and get a quick analysis.

AI 147
article thumbnail

Transforming customer service: How generative AI is changing the game

IBM Journey to AI blog

Transforming the contact center with AI With a suite of AI solutions powered by IBM Consulting™ , your enterprise can harness the power of generative AI for customer care. is a studio to train, validate, tune and deploy machine learning (ML) and foundation models for Generative AI. Watsonx.ai Watsonx.ai

article thumbnail

How to improve your finance operation’s efficiency with generative AI

IBM Journey to AI blog

Interpretation and contextualization: Financial reports need to deliver insights beyond the numbers they feature; they should provide meaningful context that aids in interpreting financial data. If poorly executed, these reports can limit our ability to explain the underlying drivers of performance.

article thumbnail

How NVIDIA Fuels the AI Revolution With Investments in Game Changers and Market Makers

NVIDIA

Databricks offers an industry-leading data platform for machine learning, while Cohere provides enterprise automation through AI. and Utilidata, each contributing unique solutions in drug discovery, conversational AI and smart electricity grids, respectively. Other notable companies are Recursion, Kore.ai

Robotics 130