IBM Journey to AI blog

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Moreover, AI-driven HR analytics can also improve decision-making to enhance hiring efficiency and streamline the screening and selection process. How can chatbots improve the employee experience and automate complex HR processes?

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Analytics Vidhya

DECEMBER 26, 2023

Introduction In recent years, chatbots have become increasingly popular to provide customer service, answer questions, and engage with users. Suppose we offer any service, and you want to build a chatbot service. They can be used on websites, messaging platforms, and social media.

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IBM Journey to AI blog

AUGUST 2, 2023

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. Today, AI makes the difference between good and bad customer service. 
 How do customer service chatbots work?

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Marktechpost

APRIL 9, 2024

Claude and ChatGPT are two compelling options in AI chatbots, each with unique features and capabilities. To discern their strengths and suitability for various applications, let’s compare these two AI chatbots comprehensively. Pros of Claude: Personalised Conversations Enhance User Engagement.

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IBM Journey to AI blog

SEPTEMBER 5, 2023

Now, more than ever, different types of chatbot technology plays an increasingly prevalent role in our lives, from how we receive customer support or decide to purchase a product to how we handle our routine tasks. You may have interacted with these chatbots via SMS text messaging, social media or with messenger applications in the workplace.

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Towards AI

MARCH 28, 2023

if this statement sounds familiar, you are not foreign to the field of computational linguistics and conversational AI. Source: Creative Commons In recent years, we have seen an explosion in the use of voice assistants, chatbots, and other conversational agents that use natural language to communicate with humans.

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Analytics Vidhya

JULY 15, 2021

The post Let’s Understand How does a chatbot work ? ArticleVideo Book This article was published as a part of the Data Science Blogathon Introduction A technology that makes the interaction between humans and machines. appeared first on Analytics Vidhya.

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Topbots

OCTOBER 10, 2023

Source: rawpixel.com Conversational AI is an application of LLMs that has triggered a lot of buzz and attention due to its scalability across many industries and use cases. While conversational systems have existed for decades, LLMs have brought the quality push that was needed for their large-scale adoption.

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Analytics Vidhya

JUNE 2, 2021

ArticleVideo Book This article was published as a part of the Data Science Blogathon According to Accenture – “57% of the Businesses agree that chatbots. The post Beginner’s guide before building a Chatbot appeared first on Analytics Vidhya.

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Chatbots Life

MARCH 16, 2023

8 reasons why Conversational AI is important for contact center automation in 2022 — Technoscriptz A contact center is an integral part of a business. However, if these agents are not empowered with the right tools and a conversational AI is not used, the experience can be unsatisfactory.

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Topbots

APRIL 11, 2023

BERT by Google Summary In 2018, the Google AI team introduced a new cutting-edge model for Natural Language Processing (NLP) – BERT , or B idirectional E ncoder R epresentations from T ransformers. This model marked a new era in NLP with pre-training of language models becoming a new standard. What is the goal?

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Chatbots Life

MAY 16, 2023

Top 5 Generative AI Integration Companies Generative AI integration into existing chatbot solutions serves to enhance the conversational abilities and overall performance of chatbots. While these chatbots can handle basic inquiries and requests, they often struggle to understand more complex or nuanced queries.

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Analytics Vidhya

APRIL 28, 2019

The post Learn how to Build and Deploy a Chatbot in Minutes using Rasa (IPL Case Study!) Introduction Have you ever been stuck at work while a pulsating cricket match was going on? You need to meet a deadline but you. appeared first on Analytics Vidhya.

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Chatbots Life

MAY 11, 2023

The integration of conversational AI, such as ChatGPT and WhatsApp Bot, can help businesses improve customer engagement by providing fast, efficient, and personalized customer support, leading to a better customer experience and increased loyalty. Always use your own judgment and verify the information before sharing it with others.

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Marktechpost

APRIL 22, 2024

The Language Processing Unit (LPU) represents a groundbreaking advancement in processor technology, specifically engineered to optimize tasks associated with natural language processing (NLP). For instance, in customer service, LPUs can power real-time chatbot responses, significantly enhancing user experience and operational efficiency.

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Pragnakalp

FEBRUARY 1, 2024

Readers will gain insights into its features, functionalities, and its unique position in the realm of conversational AI platforms. Create a Project To start with a new chatbot development in Dialogflow, we need to create a project. The post Build an AI Chatbot using a Generative AI Model with Dialogflow Knowledge Base.

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Pragnakalp

NOVEMBER 16, 2023

Chatbots have become an integral part of modern businesses, providing a convenient way to interact with customers, automate tasks, and enhance user experiences. Amazon Lex, a service offered by Amazon Web Services (AWS), allows you to build powerful and intelligent chatbots that can be integrated into various platforms and applications.

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Becoming Human

MAY 11, 2023

This makes it an incredibly powerful tool for tasks such as language translation, content creation, and even chatbot development. Chatathon by Chatbot Conference Natural Language Processing and Natural Language Generation Natural language processing (NLP) is another key component of the development of ChatGPT.

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Unite.AI

NOVEMBER 30, 2023

Founded in 2016, Satisfi Labs is a leading conversational AI company. Randy and I both come from finance and algorithmic trading backgrounds, which led us to take the concept of matching requests with answers to build our own NLP for hyper-specific inquiries that would get asked at locations.

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Explosion

FEBRUARY 15, 2023

As many large financial institutions push to use Natural Language Processing (NLP) to digitize their customer support channels, smaller financial institutions like credit unions and community banks are having a tough time to keep pace. Posh Technologies is a Boston, Massachusetts-based conversational AI and NLP technology development company.

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IBM Journey to AI blog

FEBRUARY 14, 2024

Here are 27 highly productive ways that AI use cases can help businesses improve their bottom line. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. With text to speech and NLP, AI can respond immediately to texted queries and instructions.

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ODSC - Open Data Science

FEBRUARY 16, 2024

As you’ve likely already seen out in the wild, many businesses are interested in building question-answering tools, chatbots, conversational AI, recommender systems, and diving into customer service applications. Imagine chatbots equipped with prompt-engineered AI, answering customer questions accurately and efficiently.

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IBM Journey to AI blog

FEBRUARY 13, 2024

Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.” They are now capable of natural language processing ( NLP ), grasping context and exhibiting elements of creativity.

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NLP For Hackers

JULY 17, 2018

The purpose of this post is to gather into a list, the most important libraries in the Python NLP libraries ecosystem. This list is important because Python is by far the most popular language for doing Natural Language Processing. This list is constantly updated as new libraries come into existence. Models available for most languages.

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Chatbots Life

MARCH 16, 2023

Voice Recognition Technology, AI, and NLP in Healthcare Voice recognition is the ability to convert spoken words into written or electronic text. NLP involves studying how computers can understand human language in all its variations, including slang, idioms, and metaphors, and employ intelligent systems.

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Marktechpost

MARCH 31, 2024

ChatGPT, developed by OpenAI, is an AI platform renowned for its conversational AI capabilities. Leveraging the power of the Generative Pre-trained Transformer models, ChatGPT generates human-like text responses across various topics, from casual conversations to complex, technical discussions. What is Perplexity AI?

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ODSC - Open Data Science

MARCH 1, 2023

Recently, we’ve finally reached a turning point in conversational AI. ChatGPT is a task-oriented conversational AI system that enables natural, human-like conversations with machines. However, the most crucial difference between ChatGPT and other chatbots is that it can continuously improve and learn over time.

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IBM Journey to AI blog

OCTOBER 9, 2023

Emerging AI tools are rapidly advancing past efficiency and becoming tools for innovation—something that frees up team members to think about HR more strategically while still providing a human touch. Procurement of short-term workers: AI in HR can help organizations fill open positions quickly, including short-term and temp positions.

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NVIDIA

SEPTEMBER 7, 2023

According to a recent NVIDIA survey , the top AI use cases for financial service institutions are natural language processing (NLP) and large language models (LLMs). AI voice assistants can be trained on finance-specific vocabulary and rephrasing techniques to confirm understanding of a user’s request before offering answers.

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Becoming Human

MAY 19, 2023

In this article, we’ll talk about AI in banking use cases to understand how the banking industry is leveraging AI to enhance its capabilities. Chatathon by Chatbot Conference Top 6 AI in Banking Use Cases 1. Banks are using chatbots to provide a better customer experience and reduce costs.

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AssemblyAI

JANUARY 23, 2023

With the massive amount of digital conversational data available–from virtual meetings to call centers to chatbots–it’s no surprise that enterprises are looking to AI to help make sense of this information overload. One area that is rapidly growing to meet this demand is Conversational Intelligence AI.

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Pragnakalp

APRIL 17, 2024

In a conversational AI-enabled voice bot, in case of obtaining data from a database or requesting information from LLM models like ChatGPT, Claude, Gemini, or LLaMA, there’s inevitably a delay while waiting for updates or responses, often leading to an awkward pause in the interaction.

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IBM Journey to AI blog

SEPTEMBER 6, 2023

Here are some key definitions, benefits, use cases and finally a step-by-step guide for integrating AI into your next marketing campaign. What is AI marketing? Today, AI technologies are being used more widely than ever to generate content, improve customer experiences and deliver more accurate results.

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Heartbeat

JUNE 22, 2023

image by Rakesh Reddy, Author at BotCore Chatbots are transforming how companies communicate with their consumers. Yet not all chatbots are made equal, and some are more adept than others in deciphering and answering natural language questions. Natural language processing (NLP) can help with this. What is NLP?

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Marktechpost

JUNE 21, 2023

Bing Microsoft has launched the AI-powered Bing search engine, which is like having a research assistant, personal planner, and creative partner whenever the user searches the web. Bard Bard is a chatbot developed by Google that helps to boost productivity and bring ideas to life.

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ODSC - Open Data Science

JUNE 9, 2023

Joining in on the fun, we used ChatGPT to help us explore some of the key innovations over the past 50 years of AI. 1966: ELIZA In 1966, a chatbot called ELIZA took the computer science world by storm. ELIZA was rudimentary but felt believable and was an incredible leap forward for chatbots.

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AWS Machine Learning Blog

FEBRUARY 6, 2023

Contact centers are using artificial intelligence (AI) and natural language processing (NLP) technologies to build a personalized customer experience and deliver effective self-service support through conversational bots. This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk.

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