IBM Journey to AI blog

AUGUST 2, 2023

That was, until the introduction of AI chatbots for business emerged on the IT landscape. How Watson Assistant can help IBM Watson Assistant is a holistic SaaS solution for creating AI-enabled conversational experiences. Helpdesk workers are only human and providing 24/7 support seemed unrealistic. –5 p.m.

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IBM Journey to AI blog

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Moreover, AI-driven HR analytics can also improve decision-making to enhance hiring efficiency and streamline the screening and selection process. How can chatbots improve the employee experience and automate complex HR processes?

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Analytics Vidhya

APRIL 28, 2019

The post Learn how to Build and Deploy a Chatbot in Minutes using Rasa (IPL Case Study!) Introduction Have you ever been stuck at work while a pulsating cricket match was going on? You need to meet a deadline but you. appeared first on Analytics Vidhya.

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AssemblyAI

AUGUST 29, 2023

Ninety percent of contact centers handle calls faster and more efficiently after implementing a conversation AI tool. And, with recent advances in AI technology, the quality of conversation AI tools is rapidly increasing, making their impact even more significant. What is Conversation AI?

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IBM Journey to AI blog

AUGUST 2, 2023

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. Today, AI makes the difference between good and bad customer service. 
 How do customer service chatbots work?

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IBM Journey to AI blog

SEPTEMBER 5, 2023

Now, more than ever, different types of chatbot technology plays an increasingly prevalent role in our lives, from how we receive customer support or decide to purchase a product to how we handle our routine tasks. You may have interacted with these chatbots via SMS text messaging, social media or with messenger applications in the workplace.

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Chatbots Life

MARCH 17, 2023

Ever since its conception, chatbots have been leveraged by industries across the globe to serve a wide variety of use cases. From enabling simple conversations to handling helpdesk support to facilitating purchases, chatbots have come a long way. billion people use chatbots today. What is NLP? million by 2027.

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Marktechpost

APRIL 9, 2024

Claude and ChatGPT are two compelling options in AI chatbots, each with unique features and capabilities. To discern their strengths and suitability for various applications, let’s compare these two AI chatbots comprehensively. Pros of Claude: Personalised Conversations Enhance User Engagement.

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AI Chatbots Chatbots ChatGPT Natural Language Processing 118

IBM Journey to AI blog

FEBRUARY 13, 2024

Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.” They are now capable of natural language processing ( NLP ), grasping context and exhibiting elements of creativity.

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IBM Journey to AI blog

FEBRUARY 14, 2024

Here are 27 highly productive ways that AI use cases can help businesses improve their bottom line. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. With text to speech and NLP, AI can respond immediately to texted queries and instructions.

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Unite.AI

JULY 22, 2024

His latest venture, OpenFi , equips large companies with conversational AI on WhatsApp to onboard and nurture customer relationships. Can you explain why you believe the term “chatbot” is inadequate for describing modern conversational AI tools like OpenFi? They’re just not even in the same category.

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Heartbeat

JUNE 22, 2023

image by Rakesh Reddy, Author at BotCore Chatbots are transforming how companies communicate with their consumers. Yet not all chatbots are made equal, and some are more adept than others in deciphering and answering natural language questions. Natural language processing (NLP) can help with this. What is NLP?

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Topbots

APRIL 11, 2023

BERT by Google Summary In 2018, the Google AI team introduced a new cutting-edge model for Natural Language Processing (NLP) – BERT , or B idirectional E ncoder R epresentations from T ransformers. This model marked a new era in NLP with pre-training of language models becoming a new standard. What is the goal?

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AssemblyAI

MAY 3, 2023

This is heavily due to the popularization (and commercialization) of a new generation of general purpose conversational chatbots that took off at the end of 2022, with the release of ChatGPT to the public. Thanks to the widespread adoption of ChatGPT, millions of people are now using Conversational AI tools in their daily lives.

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Chatbots Life

AUGUST 28, 2024

But we don’t live in an ideal world and your call center agents may not always be available, and this is where a chatbot in call center comes in. A Gartner study, in fact, predicts that by 2026, conversational AI solutions such as chatbots will reduce agent labor costs by as much as $80 billion.

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IBM Journey to AI blog

OCTOBER 9, 2023

Emerging AI tools are rapidly advancing past efficiency and becoming tools for innovation—something that frees up team members to think about HR more strategically while still providing a human touch. Procurement of short-term workers: AI in HR can help organizations fill open positions quickly, including short-term and temp positions.

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AWS Machine Learning Blog

NOVEMBER 15, 2024

Principal wanted to use existing internal FAQs, documentation, and unstructured data and build an intelligent chatbot that could provide quick access to the right information for different roles. Now, employees at Principal can receive role-based answers in real time through a conversational chatbot interface.

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NVIDIA

SEPTEMBER 6, 2024

To address these challenges, businesses are deploying AI-powered customer service software to boost agent productivity, automate customer interactions and harvest insights to optimize operations. In nearly every industry, AI systems can help improve service delivery and customer satisfaction.

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IBM Journey to AI blog

SEPTEMBER 6, 2023

Here are some key definitions, benefits, use cases and finally a step-by-step guide for integrating AI into your next marketing campaign. What is AI marketing? Today, AI technologies are being used more widely than ever to generate content, improve customer experiences and deliver more accurate results.

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Marktechpost

APRIL 22, 2024

The Language Processing Unit (LPU) represents a groundbreaking advancement in processor technology, specifically engineered to optimize tasks associated with natural language processing (NLP). For instance, in customer service, LPUs can power real-time chatbot responses, significantly enhancing user experience and operational efficiency.

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Chatbots Life

MAY 16, 2023

Top 5 Generative AI Integration Companies Generative AI integration into existing chatbot solutions serves to enhance the conversational abilities and overall performance of chatbots. While these chatbots can handle basic inquiries and requests, they often struggle to understand more complex or nuanced queries.

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Towards AI

MARCH 28, 2023

if this statement sounds familiar, you are not foreign to the field of computational linguistics and conversational AI. Source: Creative Commons In recent years, we have seen an explosion in the use of voice assistants, chatbots, and other conversational agents that use natural language to communicate with humans.

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Towards AI

SEPTEMBER 26, 2024

A Deep Dive into Half a Century of NLP Evolution This member-only story is on us. In the bustling, intricate digital era we are submerged in today, the thought of a day without conversational AI companionship appears antiquated. Upgrade to access all of Medium.

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Unite.AI

SEPTEMBER 19, 2024

turbo, the models are capable of handling complex tasks such as data summarization, conversational AI, and advanced problem-solving. Conversational AI : Developing intelligent chatbots that can handle both customer service queries and more complex, domain-specific tasks.

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Topbots

OCTOBER 10, 2023

Source: rawpixel.com Conversational AI is an application of LLMs that has triggered a lot of buzz and attention due to its scalability across many industries and use cases. While conversational systems have existed for decades, LLMs have brought the quality push that was needed for their large-scale adoption.

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Chatbots Life

MAY 19, 2023

People rely on conversational AI and virtual assistants to do anything from purchasing a trip to scheduling a doctor’s appointment in the present digital environment. A chatbot is a technological genie that uses intelligent automation, ML, and NLP to automate tasks. Automation rules today’s world.

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Unite.AI

NOVEMBER 30, 2023

Founded in 2016, Satisfi Labs is a leading conversational AI company. Randy and I both come from finance and algorithmic trading backgrounds, which led us to take the concept of matching requests with answers to build our own NLP for hyper-specific inquiries that would get asked at locations.

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Chatbots Life

MAY 11, 2023

The integration of conversational AI, such as ChatGPT and WhatsApp Bot, can help businesses improve customer engagement by providing fast, efficient, and personalized customer support, leading to a better customer experience and increased loyalty. Always use your own judgment and verify the information before sharing it with others.

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Unite.AI

AUGUST 27, 2024

It's easy to spend countless hours navigating through search results and wrestling with AI tools that rarely seem to deliver exactly what you need. But what if there was a solution that combined the smart, personalized conversational abilities of an AI chatbot with the dependable results of a search engine ?

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Heartbeat

FEBRUARY 8, 2024

AI Chatbots offer 24/7 availability support, minimize errors, save costs, boost sales, and engage customers effectively. Businesses are drawn to chatbots not only for the aforementioned reasons but also due to their user-friendly creation process. This article lightly touches on the history and components of chatbots.

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NVIDIA

SEPTEMBER 7, 2023

According to a recent NVIDIA survey , the top AI use cases for financial service institutions are natural language processing (NLP) and large language models (LLMs). AI voice assistants can be trained on finance-specific vocabulary and rephrasing techniques to confirm understanding of a user’s request before offering answers.

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Unite.AI

JANUARY 12, 2024

Meanwhile, Google's new Gemini model demonstrates substantially improved conversational ability over predecessors like LaMDA through advances like spike-and-slab attention. Rumored projects like OpenAI's Q* hint at combining conversational AI with reinforcement learning.

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NLP For Hackers

JULY 17, 2018

The purpose of this post is to gather into a list, the most important libraries in the Python NLP libraries ecosystem. This list is important because Python is by far the most popular language for doing Natural Language Processing. This list is constantly updated as new libraries come into existence. Models available for most languages.

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Chatbots Life

MARCH 16, 2023

8 reasons why Conversational AI is important for contact center automation in 2022 — Technoscriptz A contact center is an integral part of a business. However, if these agents are not empowered with the right tools and a conversational AI is not used, the experience can be unsatisfactory.

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Becoming Human

MAY 11, 2023

This makes it an incredibly powerful tool for tasks such as language translation, content creation, and even chatbot development. Chatathon by Chatbot Conference Natural Language Processing and Natural Language Generation Natural language processing (NLP) is another key component of the development of ChatGPT.

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Marktechpost

MARCH 31, 2024

ChatGPT, developed by OpenAI, is an AI platform renowned for its conversational AI capabilities. Leveraging the power of the Generative Pre-trained Transformer models, ChatGPT generates human-like text responses across various topics, from casual conversations to complex, technical discussions. What is Perplexity AI?

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Unite.AI

SEPTEMBER 24, 2024

It packages inference engines, APIs, and a variety of AI models into optimized containers, enabling developers to deploy AI applications across various environments, such as clouds, data centers, or workstations, in minutes rather than weeks. NIM’s microservices architecture makes AI solutions more flexible and scalable.

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