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In this post, we explore how you can use Amazon Bedrock to generate high-quality categorical ground truth data, which is crucial for training machine learning (ML) models in a cost-sensitive environment. For a multiclass classification problem such as support case root cause categorization, this challenge compounds many fold.
Manually analyzing and categorizing large volumes of unstructured data, such as reviews, comments, and emails, is a time-consuming process prone to inconsistencies and subjectivity. Operational efficiency Uses promptengineering, reducing the need for extensive fine-tuning when new categories are introduced.
These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases.
Machine learning (ML) classification models offer improved categorization, but introduce complexity by requiring separate, specialized models for classification, entity extraction, and response generation, each with its own training data and contextual limitations. Jumana Nagaria is a Prototyping Architect at AWS, based in London.
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