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Conversational AI use cases for enterprises

IBM Journey to AI blog

Beyond the simplistic chat bubble of conversational AI lies a complex blend of technologies, with natural language processing (NLP) taking center stage. This sophisticated foundation propels conversational AI from a futuristic concept to a practical solution. billion by 2030.

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Top 7 meeting intelligence platforms in 2025

AssemblyAI

acts as your virtual meeting assistant by joining calls across multiple platforms and turning conversations into searchable knowledge. The platform is great for how it structures meeting content—automatically categorizing discussions, flagging action items, and making sure nothing falls through the cracks.

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Evaluate conversational AI agents with Amazon Bedrock

AWS Machine Learning Blog

As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging.

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4 ways to empower small and medium businesses with generative AI

IBM Journey to AI blog

However, this isolated qualitative customer information is not enough to serve a client’s needs. Generative AI tools like IBM watsonx.ai Watsonx.data allows enterprises to centrally gather, categorize and filter data from multiple sources.

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How AI Chatbots Mimic Human Behavior: Insights from Multi-Turn Evaluations of LLMs

Marktechpost

Researchers evaluated anthropomorphic behaviors in AI systems using a multi-turn framework in which a User LLM interacted with a Target LLM across eight scenarios in four domains: friendship, life coaching, career development, and general planning. The results identified relationship-building behaviors that evolved with dialogue.

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Turbocharging premium audit capabilities with the power of generative AI: Verisk’s journey toward a sophisticated conversational chat platform to enhance customer support

AWS Machine Learning Blog

Verisk is using generative AI to enhance operational efficiencies and profitability for insurance clients while adhering to its ethical AI principles. Verisks Premium Audit Advisory Service (PAAS) is the leading source of technical information and training for premium auditors and underwriters.

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Sundial: A New Era for Time Series Foundation Models with Generative AI

Marktechpost

This tokenization scheme, used in frameworks such as TimesFM, Timer, and Moirai, embeds time series data into categorical token sequences, discarding fine-grained information, rigid representation learning, and potential quantization inconsistencies. Dont Forget to join our 75k+ ML SubReddit.