Remove Categorization Remove Chatbots Remove Conversational AI
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Conversational AI use cases for enterprises

IBM Journey to AI blog

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges. billion by 2030.

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How AI Chatbots Mimic Human Behavior: Insights from Multi-Turn Evaluations of LLMs

Marktechpost

AI chatbots create the illusion of having emotions, morals, or consciousness by generating natural conversations that seem human-like. Many users engage with AI for chat and companionship, reinforcing the false belief that it truly understands. This leads to serious risks.

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10 Best AI Customer Support Software with Help Desk Features (2025)

Unite.AI

Freshdesk Freshdesk is a widely-used help desk platform that has embraced AI through its Freddy AI suite. Freddy AI powers chatbots and self-service, enabling the platform to automatically resolve common questions reportedly deflecting up to 80% of routine queries from human agents.

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A Guide to Computational Linguistics and Conversational AI

Towards AI

if this statement sounds familiar, you are not foreign to the field of computational linguistics and conversational AI. Source: Creative Commons In recent years, we have seen an explosion in the use of voice assistants, chatbots, and other conversational agents that use natural language to communicate with humans.

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Perplexity AI Review: Ditch Google & ChatGPT For Good?

Unite.AI

It's easy to spend countless hours navigating through search results and wrestling with AI tools that rarely seem to deliver exactly what you need. But what if there was a solution that combined the smart, personalized conversational abilities of an AI chatbot with the dependable results of a search engine ?

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5 Levels in AI by OpenAI: A Roadmap to Human-Level Problem Solving Capabilities

Marktechpost

According to a Bloomberg article , OpenAI has recently discussed a five-level framework to clarify its goal for AI safety and future improvements. Level 1: Conversational AI AI programs such as ChatGPT can converse intelligibly with people at a basic level.

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IT Service Desk Chatbot: Automate your Service Desk

Chatbots Life

People rely on conversational AI and virtual assistants to do anything from purchasing a trip to scheduling a doctor’s appointment in the present digital environment. A chatbot is a technological genie that uses intelligent automation, ML, and NLP to automate tasks. Automation rules today’s world.