Remove Big Data Remove Conversational AI Remove Text Analytics
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Using AI-Mechanized Hyperautomation for Organizational Decision Making

Unite.AI

RPA Bots Becoming Super Bots: Driving Intelligent Decision Making RPA bots that originally operated on rule-based programs through learning patterns and emulating human behavior for performing repetitive and menial tasks have become super bots, with Conversational AI and Neural Network algorithms coming into force.

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Leveraging user-generated social media content with text-mining examples

IBM Journey to AI blog

Improved customer support: When used alongside text analytics software, feedback systems (like chatbots ), net-promoter scores (NPS), support tickets, customer surveys and social media profiles provide data that helps companies enhance the customer experience.