Unite.AI

MARCH 19, 2025

What if your team could focus on creative, strategic work while AI-powered agents handle the repetitive, time-consuming tasks? It's the power of AI automation brought to life by Relevance AI ! Did you know that 94% of companies perform repetitive tasks which can be streamlined through automation?

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Auto-complete Automation AI AI 130

Marktechpost

FEBRUARY 15, 2025

Current methods for evaluating AI chat systems rely on single-turn prompts and fixed tests , failing to capture how AI interacts in real conversations. Automated red-teaming adapts too much, making results hard to compare. Measuring how people see AI as human-like is also a challenge.

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AI Chatbots Chatbots Conversational AI LLM 84

AWS Machine Learning Blog

JULY 25, 2024

However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging. Conversational AI agents also encompass multiple layers, from Retrieval Augmented Generation (RAG) to function-calling mechanisms that interact with external knowledge sources and tools.

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Conversational AI Machine Learning AI AI 123

Flipboard

JANUARY 23, 2025

With Amazon Lex bots, businesses can use conversational AI to integrate these capabilities into their call centers. These AI technologies have significantly reduced agent handle times, increased Net Promoter Scores (NPS), and streamlined self-service tasks, such as appointment scheduling.

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LLM Generative AI Robotics Conversational AI 149

AWS Machine Learning Blog

APRIL 24, 2024

In this use case, AI can help technicians manage machinery efficiently with commands that fetch data or automate tasks, streamlining operations in manufacturing. Solution overview This solution introduces a conversational AI assistant tailored for IoT device management and operations when using Anthropic’s Claude v2.1

Conversational AI 125

Conversational AI LLM AI AI 125

AWS Machine Learning Blog

FEBRUARY 21, 2025

Fine-tuning a pre-trained large language model (LLM) allows users to customize the model to perform better on domain-specific tasks or align more closely with human preferences. You can use supervised fine-tuning (SFT) and instruction tuning to train the LLM to perform better on specific tasks using human-annotated datasets and instructions.

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LLM AI AI Data Scientist 77

Marktechpost

FEBRUARY 15, 2025

In this paper researchers introduced a new framework, ReasonFlux that addresses these limitations by reimagining how LLMs plan and execute reasoning steps using hierarchical, template-guided strategies. Recent approaches to enhance LLM reasoning fall into two categories: deliberate search and reward-guided methods. Check out the Paper.

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LLM Large Language Models Metadata Conversational AI 52

AWS Machine Learning Blog

DECEMBER 5, 2024

With the launch of the Automated Reasoning checks in Amazon Bedrock Guardrails (preview), AWS becomes the first and only major cloud provider to integrate automated reasoning in our generative AI offerings. Click on the image below to see a demo of Automated Reasoning checks in Amazon Bedrock Guardrails.

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Responsible AI AI Tools AI AI 100

AI News

OCTOBER 7, 2024

Perhaps more strikingly, almost a quarter (22%) of respondents reported using GenAI or LLM tools such as ChatGPT and Claude for at least half of their idea submissions, with 8% employing these technologies for every single submission. Recently, Wazoku launched its own conversational AI to aid innovation.

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Big Data AI AI Data Analysis 300

AWS Machine Learning Blog

MARCH 10, 2025

Since its preview launch at re:Invent 2024, organizations across industriesincluding financial services, healthcare, supply chain and logistics, manufacturing, and customer supporthave used multi-agent collaboration to orchestrate specialized agents, driving efficiency, accuracy, and automation. What is multi-agent collaboration?

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Automation Generative AI Machine Learning Large Language Models 109

Unite.AI

MARCH 25, 2025

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful artificial intelligence to automate responses, assist agents, and improve customer satisfaction. Visit Freshdesk 2.

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Chatbots AI Chatbots Automation AI 130

Flipboard

JANUARY 22, 2025

Amazon Bedrock Flows offers an intuitive visual builder and a set of APIs to seamlessly link foundation models (FMs), Amazon Bedrock features, and AWS services to build and automate user-defined generative AI workflows at scale. Amazon Bedrock Agents offers a fully managed solution for creating, deploying, and scaling AI agents on AWS.

Generative AI 171

Generative AI ML Automation Explainability 171

Marktechpost

FEBRUARY 8, 2025

Logical reasoning remains a crucial area where AI systems struggle despite advances in processing language and knowledge. Understanding logical reasoning in AI is essential for improving automated systems in areas like planning, decision-making, and problem-solving. Dont Forget to join our 75k+ ML SubReddit.

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LLM Automation AI AI 52

databricks

AUGUST 29, 2023

Check out our LLM Solution Accelerators for Retail for more details and to download the notebooks. While conversational AI has garnered a lot.

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Large Language Models Automation Conversational AI LLM 98

IBM Journey to AI blog

OCTOBER 10, 2023

Powered by our IBM Granite large language model and our enterprise search engine Watson Discovery, Conversational Search is designed to scale conversational answers grounded in business content so your AI Assistants can drive outcome-oriented interactions, and deliver faster, more accurate answers to your customers and employees.

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Generative AI Large Language Models LLM AI 248

Unite.AI

NOVEMBER 29, 2024

What were some of the most exciting projects you worked on during your time at Google, and how did those experiences shape your approach to AI? I was on the team that built Google Duplex, a conversational AI system that called restaurants and other businesses on the user’s behalf.

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Large Language Models LLM Automation AI 144

Marktechpost

MARCH 23, 2025

Traditional approaches to developing conversational LLM applications often fail in real-world use cases. Flowchart-based processing , which sacrifices the real magic of LLM-powered interactions: dynamic, free-flowing, human-like interactions. However, their reliability as autonomous customer-facing agents remains a challenge.

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Prompt Engineer Prompt Engineering LLM Explainability 86

Marktechpost

MARCH 11, 2025

This automated evaluation mechanism has enabled more efficient RL training, expanding its feasibility for large-scale AI development. These results underscore RLs effectiveness in refining LLM reasoning capabilities, highlighting its potential for application in complex problem-solving tasks.

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LLM Large Language Models Artificial Intelligence Artificial Intelligence 46

Marktechpost

FEBRUARY 15, 2025

DeepHermes 3 Preview (DeepHermes-3-Llama-3-8B-Preview) is the latest iteration in Nous Researchs series of LLMs. As one of the first models to integrate both reasoning-based long-chain thought processing and conventional LLM response mechanisms, DeepHermes 3 marks a significant step in AI model sophistication.

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Data Extraction Automation NLP Conversational AI 73

Chatbots Life

MARCH 16, 2023

ChatGPT, Bard, and other AI showcases: how Conversational AI platforms have adopted new technologies. On November 30, 2022, OpenAI , a San Francisco-based AI research and deployment firm, introduced ChatGPT as a research preview. How GPT-3 technology can help Conversational AI platforms?

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Conversational AI ChatGPT Chatbots OpenAI 72

Unite.AI

FEBRUARY 19, 2024

Contemporary businesses must transform decision dynamics by adopting automation-enabled workflows and prioritizing AI-mechanized hyperautomation at the top of digital transformation. Simply put, it is a superior iteration of intelligent automation. So why is this recently expounded phenomenon surprising industries?

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Neural Network Natural Language Processing Automation Robotics 176

AssemblyAI

FEBRUARY 6, 2024

Conversation intelligence is especially important for companies that process enormous amounts of customer data.    For example, a sales company might integrate conversation intelligence to automatically identify risks or opportunities or to coach sales representatives on best practices.

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AI Modeling Large Language Models AI AI 246

AWS Machine Learning Blog

OCTOBER 8, 2024

Sonnet on Amazon Bedrock, we build a digital assistant that automates document processing, identity verifications, and engages customers through conversational interactions. As a result, customers can be onboarded in a matter of minutes through secure, automated workflows. Using Anthropic’s Claude 3.5

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Automation Prompt Engineer Prompt Engineering Machine Learning 103

Unite.AI

JULY 22, 2024

His latest venture, OpenFi , equips large companies with conversational AI on WhatsApp to onboard and nurture customer relationships. Can you explain why you believe the term “chatbot” is inadequate for describing modern conversational AI tools like OpenFi? We refer to our conversational AI as Superhuman.

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Conversational AI Chatbots NLP Natural Language Processing 130

Marktechpost

JANUARY 30, 2025

To mitigate these limitations, the LLM-as-a-Judge paradigm has emerged, leveraging LLMs themselves to act as evaluators. To overcome these issues, Meta AI has introduced EvalPlanner, a novel approach designed to improve the reasoning and decision-making capabilities of LLM-based judges through an optimized planning-execution strategy.

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LLM Algorithm Large Language Models AI 80

Marktechpost

JULY 14, 2024

Large language models (LLMs) have shown exceptional capabilities in understanding and generating human language, making substantial contributions to applications such as conversational AI. Chatbots powered by LLMs can engage in naturalistic dialogues, providing a wide range of services.

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Natural Language Processing Large Language Models Chatbots LLM 116

IBM Journey to AI blog

JULY 17, 2023

While traditional AI approaches provide customers with quick service, they have their limitations. Currently chat bots are relying on rule-based systems or traditional machine learning algorithms (or models) to automate tasks and provide predefined responses to customer inquiries.

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Generative AI Auto-complete Automation AI 171

Marktechpost

MARCH 8, 2025

The absence of an automated, structured approach to GPU workload optimization remains a major hurdle in the field. Some automated approaches, such as Triton, exist but have not yet reached the performance levels of manually tuned solutions. All credit for this research goes to the researchers of this project.

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Deep Learning Natural Language Processing Algorithm Computer Vision 49

IBM Journey to AI blog

AUGUST 12, 2024

Our journey of infusing AI into support To address the scale, complexity, and criticality of the infrastructure that IBM TLS supports, we are early adopters of AI and automation technology. It includes design, build, deployment, support, refresh, and decommissioning of core mission-critical systems and new systems for AI.

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Automation AI AI Generative AI 130

Bitext

SEPTEMBER 25, 2023

Fine-Tuning your LLM with Bitext’s Hybrid Datasets In the dynamic world of Large Language Models (LLMs) and Conversational AI, it’s no secret that the quality of your dataset can make or break your project. Evaluating Our Work through LLM Evaluation Metrics At Bitext, we’re not big on guessing games.

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Conversational AI LLM Large Language Models Chatbots 52

Unite.AI

OCTOBER 24, 2024

Streamlining Routine Tasks One of the most immediate benefits of Generative AI when combined with Conversational AI is the ability to handle routine, repetitive tasks. Tasks such as answering frequently asked questions, providing order status updates, or troubleshooting common issues can be fully automated using AI.

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Generative AI AI AI Automation 157

AWS Machine Learning Blog

AUGUST 30, 2023

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. Customers now want to apply the power of large language models (LLMs) to further improve the customer experience with generative AI capabilities. We also discuss some relevant use cases.

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Large Language Models LLM Automation Generative AI 120

Marktechpost

JANUARY 23, 2025

Evaluating conversational AI systems powered by large language models (LLMs) presents a critical challenge in artificial intelligence. The reliance on human curation restricts scalability and diversity, leaving conversational AI evaluations incomplete and impractical for real-world demands. and Gemini-1.5.

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Conversational AI Large Language Models Chatbots Automation 46

NVIDIA

SEPTEMBER 6, 2024

To address these challenges, businesses are deploying AI-powered customer service software to boost agent productivity, automate customer interactions and harvest insights to optimize operations. In nearly every industry, AI systems can help improve service delivery and customer satisfaction.

Chatbots 123

Chatbots Generative AI AI AI 123

Marktechpost

MARCH 8, 2025

Conventional AI assistants and manual workflows struggle to keep pace with the complexity and volume of modern tasks. Professionals and businesses face repetitive manual processes, inefficient research methods, and a lack of true automation. All credit for this research goes to the researchers of this project.

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Large Language Models Artificial Intelligence Artificial Intelligence Automation 92

ODSC - Open Data Science

MAY 1, 2023

When training LLMs, there’s a lot that goes into it, such as preprocessing data, selecting hyperparameters, tuning model architectures, and so on. MLOps can help out with the automation of the training process of LLMs, making them more efficient, repeatable, and scalable.

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Large Language Models Data Scientist NLP Data Science 97

TheSequence

MAY 26, 2024

Specifically, Adept leveraged a computer-vision-based model to learn from user interactions so they can be automated. Humane is another high-profile AI company that tackled the big problem of creating an AI-first consumer device. Inflection AI put together a management team to focus on emotional intelligence for business bots.

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Generative AI LLM AI AI 105