Automation Conversational AI DevOps 
AWS Machine Learning Blog
JULY 25, 2024
As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging.
IBM Journey to AI blog
DECEMBER 13, 2023
From there, the chatbot uses automation to scan the database of responses and provide the most relevant response. There, a member of an IT or DevOps team can walk through the problem with an individual and provide real-time instructions for them to fix the problem themselves.
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IBM Journey to AI blog
MAY 12, 2023
IBM Consulting™ helped the customer modernize its architecture for a heavily used business-to-business conversational AI app. IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.
AWS Machine Learning Blog
JANUARY 21, 2025
Chat-based assistants have become an invaluable tool for providing automated customer service and support. ServiceNow is a cloud-based platform for IT workflow management and automation. Currently working as a Conversational AI/GenAI Product Manager, Marcelo continues to excel in delivering innovative solutions across industries.
IBM Journey to AI blog
FEBRUARY 14, 2024
Here are 27 highly productive ways that AI use cases can help businesses improve their bottom line. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Humanize HR AI can attract, develop and retain a skills-first workforce.
Chatbots Life
MAY 16, 2023
Master of Code partners with the world’s leading brands to design, develop and launch apps, chat, and voice Сonversational AI experiences across a multitude of channels. as a certified partner for delivering end-to-end Conversational AI professional services leveraging LivePerson’s Conversational Cloud.
MARCH 5, 2025
SimilarWeb data reveals dramatic AI market upheaval with Deepseek (8,658% growth) and Lovable (928% growth) dominating while traditional players like Microsoft and Tabnine lose significant market share. Read More
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