AWS Machine Learning Blog

JULY 25, 2024

As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging.

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Unite.AI

AUGUST 26, 2024

Today’s “chatbots,” on the other hand, are more frequently referring to conversational AI, a tool with much broader capabilities and use cases. And because we now find ourselves in the midst of the generative AI hype cycle, all three of these terms are being used interchangeably.

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Unite.AI

AUGUST 4, 2024

By automating these crucial front-of-house tasks, Slang.ai Recently, Popmenu has expanded its AI capabilities to tackle major industry hurdles such as labor shortages and missed revenue opportunities. One of Mai's standout features is its ability to learn and improve continuously through conversational AI and machine learning.

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AWS Machine Learning Blog

APRIL 24, 2024

In this use case, AI can help technicians manage machinery efficiently with commands that fetch data or automate tasks, streamlining operations in manufacturing. Solution overview This solution introduces a conversational AI assistant tailored for IoT device management and operations when using Anthropic’s Claude v2.1

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Unite.AI

MARCH 28, 2024

Robotics and automation for manufacturers Robotic automation has long been a cornerstone of modern manufacturing , streamlining repetitive tasks, enhancing precision, and augmenting human labor. It also has built-in memory capability that stores information from past conversations to better respond to subsequent messages.

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AI News

NOVEMBER 13, 2024

The course covers the requirements elicitation process for AI applications and teaches participants how to work closely with data scientists and machine learning engineers to ensure that AI projects meet business goals. For business analysts, the course provides essential skills to guide AI initiatives that deliver real business value.

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IBM Journey to AI blog

MAY 15, 2023

AI and automation are driving business transformation by empowering individuals to do work without expert knowledge of business processes and applications. With that, we are introducing the new accelerated authoring and conversational search capabilities for Watson Assistant.

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AWS Machine Learning Blog

OCTOBER 30, 2024

Integrations with Amazon Connect Amazon Lex Global Resiliency seamlessly complements Amazon Connect Global Resiliency , providing you with a comprehensive solution for maintaining business continuity and resilience across your conversational AI and contact center infrastructure.

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AI Weekly

SEPTEMBER 14, 2023

Attention automates it all for you. This AI wizard can: Automatically log in crucial info into your CRM. Start automating your sales today!] Attention automates it all for you. This AI wizard can: Automatically log in crucial info into your CRM. Start automating your sales today!] Watching call recordings.

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IBM Journey to AI blog

MAY 1, 2023

Below are some typical use cases and demonstrates the primary impact on the automation of internal processes and on improved customer service. Customer service and conversational AI This is an area where insurers are most advanced in its early adoption of AI.

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TransOrg Analytics

MARCH 9, 2025

Agentic AI The evolution of Conversational AI has transformed how businesses interact with customers, offering automated, efficient, and scalable communication solutions. Enter Agentic AI, a game-changer that takes conversational AI beyond rigid workflows, enabling it to adapt dynamically to real-world challenges.

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Analytics Vidhya

MAY 21, 2024

Introduction Artificial Intelligence (AI) has undergone significant advancements over recent years. Initially limited to automating basic, repetitive tasks, traditional AI has grown to be an invaluable part of every industry.

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IBM Journey to AI blog

AUGUST 2, 2023

Now powered by Large Language Models (LLMs) and new generative AI capabilities, chatbot marketing solutions have the potential to revolutionize digital user experiences, drive new levels of digital marketing efficiency, and engage more prospects leading to more opportunities for sales.

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AssemblyAI

OCTOBER 3, 2024

Supernormal  is an AI-powered meeting platform that helps users automate meeting notes, build agendas, extract insights, and scale tasks. The team recently launched Voice Agents, a new tool for creating customizable conversational agents. What was the inspiration behind the new product? 

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Analytics Vidhya

JUNE 20, 2023

Industries spanning telecommunications, insurance, banking, utilities, and government agencies are poised to embrace AI-powered solutions in the coming years.

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IBM Journey to AI blog

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Artificial intelligence (AI) can automate repetitive and time-consuming tasks, allowing HR professionals to focus on other strategies. How can chatbots improve the employee experience and automate complex HR processes?

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Analytics Vidhya

JUNE 30, 2023

Introduction to Enterprise AI Time is of the essence, and automation is the answer. Amidst the struggles of tedious and mundane tasks, human-led errors, haywire competition, and — ultimately — fogged decisions, Enterprise AI is enabling businesses to join hands with machines and work more efficiently.

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IBM Journey to AI blog

APRIL 1, 2024

Conversational AI solutions can have several product applications that drive revenue and improve customer experience. Accelerating product modernization GenAI has the power to automate manual product modernization processes. IBM watsonx™ Orchestrate enables the user to automate daily tasks and increase productivity.

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Analytics Vidhya

APRIL 6, 2023

Artificial Intelligence (AI) has come a long way since its early days. It has been fueled by numerous factors, including advancements in computing technology and an increasing demand for automated systems.

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Unite.AI

JUNE 21, 2023

By automating the process, NLP provides a well-rounded summary of public opinion, enabling project owners to make data-driven decisions. Conversational AI applications like chatbots can improve communication among owners, consultants, supervisors, and contractors, reducing misinterpretation risks.

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AI Weekly

JULY 20, 2023

In the News Top 10 AI Tools Cooler Than ChatGPT For our list of AI tools cooler than ChatGPT, we conducted extensive research and considered various factors such as performance, versatility, innovation, user-friendliness, integration, and industry impact. readwrite.com Sponsor Your AI investing Co-Pilot With Pluto you can: ?

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AWS Machine Learning Blog

MARCH 1, 2024

With Amazon Lex bots, you can use conversational AI capabilities to enable these capabilities within your call center. To assist those who may be starting with a blank canvas, Amazon Lex provides the Amazon Lex automated chatbot designer. Solution overview The following diagram illustrates the solution architecture.

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Unite.AI

SEPTEMBER 19, 2024

These APIs allow companies to integrate natural language understanding, generation, and other AI-driven features into their applications, improving efficiency, enhancing customer experiences, and unlocking new possibilities in automation. Key Features Advanced Models : With access to GPT-4 and GPT-3.5-turbo,

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AI News

OCTOBER 7, 2024

Recently, Wazoku launched its own conversational AI to aid innovation. Dubbed Jen AI , this digital innovation assistant has access to Wazoku’s connected innovation management suite—aimed at accelerating decision-making around innovation and enhancing productivity to deliver consistent, scalable results.

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Unite.AI

NOVEMBER 4, 2024

You spent several years as Head of AI at Replika, building one of the most popular conversational AIs. During my time at Replika, I had the opportunity to help shape a conversational AI that resonated with millions of users, which gave me deep insight into how people connect with technology on an emotional level.

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Unite.AI

JUNE 30, 2023

Can you discuss how Cogito uses AI to analyze behavioral cues and provide in-the-moment feedback during conversations? Cogito uses a powerful combination of Emotion and Conversation AI to reveal new insights from all conversations, extracting both what was said and how the customers received the message.

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Chatbots Life

MARCH 16, 2023

ChatGPT, Bard, and other AI showcases: how Conversational AI platforms have adopted new technologies. On November 30, 2022, OpenAI , a San Francisco-based AI research and deployment firm, introduced ChatGPT as a research preview. How GPT-3 technology can help Conversational AI platforms?

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IBM Journey to AI blog

OCTOBER 9, 2023

Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes. This shift is viewed as an expansion of job possibilities.

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AI Weekly

DECEMBER 14, 2023

Powered by superai.com In the News 20 Best AI Chatbots in 2024 Generative AI chatbots are a major step forward in conversational AI. Many of the services only work on women. cnet.com The limitations of being human got you down?

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IBM Journey to AI blog

FEBRUARY 13, 2024

For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making. Automate tedious, repetitive tasks. Generative AI is being used to automatically update and maintain code across different platforms.

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Unite.AI

JANUARY 28, 2025

Cognigy provides AI-driven solutions to enhance customer service experiences across industries. Cognigy's AI Agents leverage a leading Conversational AI platform, offering features such as intelligent IVR, smart self-service, and agent assist functionalities. Key technological breakthroughs behind the Cognigy.AI

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Analytics Vidhya

MARCH 3, 2025

One effective solution is the use of AI-powered customer support voice agents. These AI voice bots are capable of understanding and responding to voice-based customer support queries in real-time.

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IBM Journey to AI blog

SEPTEMBER 6, 2023

A recent study by Price Waterhouse Cooper (PwC) estimates that by 2030, artificial intelligence (AI) will generate more than USD 15 trillion for the global economy and boost local economies by as much as 26%. (1) 1) But what about AI’s potential specifically in the field of marketing?

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databricks

AUGUST 29, 2023

While conversational AI has garnered a lot. Check out our LLM Solution Accelerators for Retail for more details and to download the notebooks.

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IBM Journey to AI blog

NOVEMBER 6, 2023

Less than 15% of SMBs want to interact with providers through phone and automated voice systems. Conversational AI solutions can reduce call wait time by 30% and produce up to a 370% three-year ROI.

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IBM Journey to AI blog

DECEMBER 15, 2023

The use of simple automation Many customer service tasks can and should be automated rather than require a customer to talk to a customer service agent. These simple automations answer the customer’s needs while saving their time—they don’t have to call customer support and wait for a human representative.

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AWS Machine Learning Blog

DECEMBER 10, 2024

Manjukumar Patil is a Software Engineer at Amazon Q Business with a passion for designing and scaling AI-driven distributed systems. James Gung is a Senior Applied Scientist at AWS whose research spans diverse topics related to conversational AI and agentive systems. Najih is a Senior Software Engineer at AWS Q Business.

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