IBM Journey to AI blog

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Artificial intelligence (AI) can automate repetitive and time-consuming tasks, allowing HR professionals to focus on other strategies. How can chatbots improve the employee experience and automate complex HR processes?

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Unite.AI

AUGUST 26, 2024

The proliferation of LLMs like OpenAI’s ChatGPT, Meta’s Llama, and Anthropic’s Claude have led to a chatbot for every occasion. There are chatbots for career advice , chatbots that allow you to speak to your future self , and even a chicken chatbot that gives cooking advice.

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AWS Machine Learning Blog

MARCH 1, 2024

Some examples include a customer calling to check on the status of an order and receiving an update from a bot, or a customer needing to submit a renewal for a license and the chatbot collecting the necessary information, which it hands over to an agent for processing. For instructions, refer to Installing the AWS SAM CLI.

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AI Weekly

DECEMBER 14, 2023

Powered by superai.com In the News 20 Best AI Chatbots in 2024 Generative AI chatbots are a major step forward in conversational AI. Many of the services only work on women. cnet.com The limitations of being human got you down?

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Analytics Vidhya

JUNE 20, 2023

The rapid advancement of artificial intelligence (AI) technology has brought about a transformative shift in customer service and support, especially with the introduction of chatbots.

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IBM Journey to AI blog

SEPTEMBER 5, 2023

Now, more than ever, different types of chatbot technology plays an increasingly prevalent role in our lives, from how we receive customer support or decide to purchase a product to how we handle our routine tasks. You may have interacted with these chatbots via SMS text messaging, social media or with messenger applications in the workplace.

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IBM Journey to AI blog

AUGUST 2, 2023

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. Today, AI makes the difference between good and bad customer service. 
 How do customer service chatbots work?

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AWS Machine Learning Blog

OCTOBER 30, 2024

This feature streamlines the process of maintaining robust and highly available conversational applications. These include interactive voice response (IVR) systems, chatbots for digital channels, and messaging platforms, providing a seamless and resilient customer experience.

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Unite.AI

MARCH 28, 2024

Robotics and automation for manufacturers Robotic automation has long been a cornerstone of modern manufacturing , streamlining repetitive tasks, enhancing precision, and augmenting human labor. It leverages deep learning algorithms to enable users to converse with chatbots.

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IBM Journey to AI blog

FEBRUARY 13, 2024

For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making. Automate tedious, repetitive tasks. Generative AI is being used to automatically update and maintain code across different platforms.

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IBM Journey to AI blog

APRIL 1, 2024

Addressing customer inquiries with an AI-driven chatbot ChatGPT distinguished itself as the first publicly accessible GenAI-powered virtual chatbot. Conversational AI solutions can have several product applications that drive revenue and improve customer experience. Ready to turbocharge your product processes?

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IBM Journey to AI blog

JANUARY 19, 2024

Customers will use AI- and ML-driven self-service tools, such as generative AI apps and conversational AI chatbots, to get the information they need. And if they absolutely need to talk to a customer service professional, those employees will use AI and ML to better and more efficiently answer their questions.

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Chatbots Life

MAY 19, 2023

Previously, on the “ Chatbot Best Practices for Designing a Conversational Experience with Workativ Assistant ” blog, we would’ve delved into the things to do before designing a dialog flow for a chatbot and how to set up the actual dialog using Workativ Assistant’s Dialog Designer and test it. Let’s get started.

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IBM Journey to AI blog

DECEMBER 13, 2023

Chatbots Chatbots are computer programs where users are asked to either choose from a list of pre-selected questions or type into an open field the question they’re trying to answer. From there, the chatbot uses automation to scan the database of responses and provide the most relevant response.

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IBM Journey to AI blog

MAY 1, 2023

Below are some typical use cases and demonstrates the primary impact on the automation of internal processes and on improved customer service. Customer service and conversational AI This is an area where insurers are most advanced in its early adoption of AI.

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Analytics Vidhya

DECEMBER 20, 2023

From chatbots to ChatGPT, AI is revolutionizing an organization’s operations by introducing unprecedented efficiency, responsiveness, and innovation. Within the expansive domain of AI, two distinct paradigms stand out—Generative AI and Traditional AI.

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Marktechpost

OCTOBER 7, 2024

In today’s rapidly evolving landscape, enterprise chatbots are becoming essential tools to enhance employee productivity by providing quick access to organizational knowledge. Challenges in Developing Enterprise Chatbots Developing conversational AI systems for enterprises presents unique challenges.

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Unite.AI

JUNE 21, 2023

By automating the process, NLP provides a well-rounded summary of public opinion, enabling project owners to make data-driven decisions. Conversational AI applications like chatbots can improve communication among owners, consultants, supervisors, and contractors, reducing misinterpretation risks.

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Chatbots Life

MAY 17, 2023

At Master of Code, as a Conversational AI company , we developed a Chatbot Analysis Framework for businesses to review and evaluate their Conversational AI solutions in terms of the user experience and the solution’s maturity and complexity. Want to evaluate your Conversational AI solution?

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Chatbots Life

MAY 19, 2023

Automation rules today’s world. People rely on conversational AI and virtual assistants to do anything from purchasing a trip to scheduling a doctor’s appointment in the present digital environment. A chatbot is a technological genie that uses intelligent automation, ML, and NLP to automate tasks.

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IBM Journey to AI blog

SEPTEMBER 6, 2023

A recent study by Price Waterhouse Cooper (PwC) estimates that by 2030, artificial intelligence (AI) will generate more than USD 15 trillion for the global economy and boost local economies by as much as 26%. (1) 1) But what about AI’s potential specifically in the field of marketing?

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Unite.AI

AUGUST 23, 2023

And there were Large Language Model-based AI-based chatbots before – but if history is any guide, Apple's upcoming intelligent chatbot will be nothing like the ones already in use, providing a portal into a fully immersive AI experience that will follow the formula that made Apple the success it is today – technology that “ just works.”

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IBM Journey to AI blog

FEBRUARY 14, 2024

Here are 27 highly productive ways that AI use cases can help businesses improve their bottom line. Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Humanize HR AI can attract, develop and retain a skills-first workforce.

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Chatbots Life

MARCH 16, 2023

ChatGPT, Bard, and other AI showcases: how Conversational AI platforms have adopted new technologies. On November 30, 2022, OpenAI , a San Francisco-based AI research and deployment firm, introduced ChatGPT as a research preview. How GPT-3 technology can help Conversational AI platforms?

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IBM Journey to AI blog

OCTOBER 9, 2023

Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes. Onboarding: AI can make the process of collecting information smoother and more personalized.

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Unite.AI

NOVEMBER 4, 2024

Before founding Ex-human, Artem was the Head of AI at Replika from 2017 to 2021, where he led the development one of the most popular English-speaking chatbots, growing its user base to 10 million in the U.S. You spent several years as Head of AI at Replika, building one of the most popular conversational AIs.

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IBM Journey to AI blog

DECEMBER 15, 2023

The use of artificial intelligence (AI) has the potential to remake how every department in an organization operates, but the changes might be most powerful in customer support. For example, organizations are now infusing their chatbots (or bots) with generative AI to increase the success rate of interactions.

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IBM Journey to AI blog

AUGUST 9, 2024

Many generative AI tools seem to possess the power of prediction. Conversational AI chatbots like ChatGPT can suggest the next verse in a song or poem. But generative AI is not predictive AI. Predictive AI use cases Predictive AI is mainly used in finance, retail, e-commerce and manufacturing.

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Chatbots Life

MARCH 17, 2023

Ever since its conception, chatbots have been leveraged by industries across the globe to serve a wide variety of use cases. From enabling simple conversations to handling helpdesk support to facilitating purchases, chatbots have come a long way. billion people use chatbots today. million by 2027. What is NLP?

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Unite.AI

SEPTEMBER 19, 2024

These APIs allow companies to integrate natural language understanding, generation, and other AI-driven features into their applications, improving efficiency, enhancing customer experiences, and unlocking new possibilities in automation. Key Features Advanced Models : With access to GPT-4 and GPT-3.5-turbo,

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Chatbots Life

SEPTEMBER 11, 2023

Among these transformative technologies, Generative AI chatbots have emerged as a game-changer. In this article, we delve into the diverse use cases of Generative AI chatbots in call centers, uncovering their potential to optimize customer support, improve efficiency, and drive business success.

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NVIDIA

NOVEMBER 21, 2024

Editor’s note: This post is the first in the AI On blog series, which explores the latest techniques and real-world applications of agentic AI, chatbots and copilots. AI agents can be used as virtual assistants, which use artificial intelligence and natural language processing to handle high volumes of customer service requests.

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Analytics Vidhya

APRIL 6, 2023

Artificial Intelligence (AI) has come a long way since its early days. It has been fueled by numerous factors, including advancements in computing technology and an increasing demand for automated systems.

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Unite.AI

JULY 22, 2024

His latest venture, OpenFi , equips large companies with conversational AI on WhatsApp to onboard and nurture customer relationships. Can you explain why you believe the term “chatbot” is inadequate for describing modern conversational AI tools like OpenFi? They’re just not even in the same category.

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Chatbots Life

SEPTEMBER 20, 2024

Since 2017, the Chatbot Conference has become a key gathering for AI professionals, innovators, and enthusiasts. Each year, the series explores the latest trends in AI and conversational technology. Industry leaders share their success stories and offer actionable advice on leveraging AI for maximum impact.

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Chatbots Life

MARCH 16, 2023

8 reasons why Conversational AI is important for contact center automation in 2022 — Technoscriptz A contact center is an integral part of a business. However, if these agents are not empowered with the right tools and a conversational AI is not used, the experience can be unsatisfactory.

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Chatbots Life

AUGUST 28, 2024

But we don’t live in an ideal world and your call center agents may not always be available, and this is where a chatbot in call center comes in. A Gartner study, in fact, predicts that by 2026, conversational AI solutions such as chatbots will reduce agent labor costs by as much as $80 billion.

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