TransOrg Analytics

MARCH 9, 2025

Agentic AI The evolution of Conversational AI has transformed how businesses interact with customers, offering automated, efficient, and scalable communication solutions. Enter Agentic AI, a game-changer that takes conversational AI beyond rigid workflows, enabling it to adapt dynamically to real-world challenges.

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IBM Journey to AI blog

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. ” The advantages of chatbots surround us.

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IBM Journey to AI blog

AUGUST 2, 2023

Marketing teams are embracing AI technology to drive more powerful marketing campaigns. Artificial intelligence can be a powerful tool for developing exceptional conversational marketing strategies. Gain valuable insights into your chatbot’s performance.

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IBM Journey to AI blog

AUGUST 2, 2023

This type of customer care was a process that could certainly be automated. Lack of automation also raised the issue that digital customer care was bound within specified hours. That was, until the introduction of AI chatbots for business emerged on the IT landscape. No longer is customer support bound to 9 a.m.–5

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IBM Journey to AI blog

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Artificial intelligence (AI) can automate repetitive and time-consuming tasks, allowing HR professionals to focus on other strategies. How can chatbots improve the employee experience and automate complex HR processes?

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Unite.AI

NOVEMBER 4, 2024

Before founding Ex-human, Artem was the Head of AI at Replika from 2017 to 2021, where he led the development one of the most popular English-speaking chatbots, growing its user base to 10 million in the U.S. You spent several years as Head of AI at Replika, building one of the most popular conversational AIs.

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Marktechpost

FEBRUARY 15, 2025

AI chatbots create the illusion of having emotions, morals, or consciousness by generating natural conversations that seem human-like. Many users engage with AI for chat and companionship, reinforcing the false belief that it truly understands. Automated red-teaming adapts too much, making results hard to compare.

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Unite.AI

AUGUST 26, 2024

The proliferation of LLMs like OpenAI’s ChatGPT, Meta’s Llama, and Anthropic’s Claude have led to a chatbot for every occasion. There are chatbots for career advice , chatbots that allow you to speak to your future self , and even a chicken chatbot that gives cooking advice.

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Unite.AI

MARCH 25, 2025

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful artificial intelligence to automate responses, assist agents, and improve customer satisfaction. Visit Freshdesk 2.

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AI Weekly

DECEMBER 14, 2023

Powered by superai.com In the News 20 Best AI Chatbots in 2024 Generative AI chatbots are a major step forward in conversational AI. Many of the services only work on women. cnet.com The limitations of being human got you down?

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Unite.AI

JANUARY 28, 2025

Cognigy provides AI-driven solutions to enhance customer service experiences across industries. Cognigy's AI Agents leverage a leading Conversational AI platform, offering features such as intelligent IVR, smart self-service, and agent assist functionalities. Key technological breakthroughs behind the Cognigy.AI

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Analytics Vidhya

JUNE 20, 2023

The rapid advancement of artificial intelligence (AI) technology has brought about a transformative shift in customer service and support, especially with the introduction of chatbots.

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O'Reilly Media

JANUARY 21, 2025

A shift toward structured automation, which separates conversational ability from business logic execution, is needed for enterprise-grade reliability. Picture this: The current state of conversational AI is like a scene from Hieronymus Boschs Garden of Earthly Delights. Remember the simple chatbots of yesterday?

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IBM Journey to AI blog

SEPTEMBER 5, 2023

Now, more than ever, different types of chatbot technology plays an increasingly prevalent role in our lives, from how we receive customer support or decide to purchase a product to how we handle our routine tasks. You may have interacted with these chatbots via SMS text messaging, social media or with messenger applications in the workplace.

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IBM Journey to AI blog

AUGUST 2, 2023

Over the years, chatbots have become seamlessly integrated in our day-to-day lives — in our homes, on our phones, on social media or in apps for shopping online, healthcare, customer support and more. Today, AI makes the difference between good and bad customer service. 
 How do customer service chatbots work?

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AWS Machine Learning Blog

MARCH 1, 2024

Some examples include a customer calling to check on the status of an order and receiving an update from a bot, or a customer needing to submit a renewal for a license and the chatbot collecting the necessary information, which it hands over to an agent for processing. For instructions, refer to Installing the AWS SAM CLI.

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Unite.AI

MARCH 28, 2024

Robotics and automation for manufacturers Robotic automation has long been a cornerstone of modern manufacturing , streamlining repetitive tasks, enhancing precision, and augmenting human labor. It leverages deep learning algorithms to enable users to converse with chatbots.

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Unite.AI

FEBRUARY 21, 2025

By automating the process of scheduling one-on-one meetings and suggesting networking matches, Grip frees up event planners from manual matchmaking tasks and provides real-time insights into networking activity. This all-in-one approach (venue + travel logistics) makes it a powerful AI co-pilot for corporate event managers.

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AWS Machine Learning Blog

NOVEMBER 15, 2024

Principal wanted to use existing internal FAQs, documentation, and unstructured data and build an intelligent chatbot that could provide quick access to the right information for different roles. Now, employees at Principal can receive role-based answers in real time through a conversational chatbot interface.

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IBM Journey to AI blog

APRIL 1, 2024

Addressing customer inquiries with an AI-driven chatbot ChatGPT distinguished itself as the first publicly accessible GenAI-powered virtual chatbot. Conversational AI solutions can have several product applications that drive revenue and improve customer experience. Ready to turbocharge your product processes?

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IBM Journey to AI blog

FEBRUARY 13, 2024

For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making. Automate tedious, repetitive tasks. Generative AI is being used to automatically update and maintain code across different platforms.

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IBM Journey to AI blog

DECEMBER 13, 2023

Chatbots Chatbots are computer programs where users are asked to either choose from a list of pre-selected questions or type into an open field the question they’re trying to answer. From there, the chatbot uses automation to scan the database of responses and provide the most relevant response.

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Chatbots Life

MAY 19, 2023

Previously, on the “ Chatbot Best Practices for Designing a Conversational Experience with Workativ Assistant ” blog, we would’ve delved into the things to do before designing a dialog flow for a chatbot and how to set up the actual dialog using Workativ Assistant’s Dialog Designer and test it. Let’s get started.

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Analytics Vidhya

DECEMBER 20, 2023

From chatbots to ChatGPT, AI is revolutionizing an organization’s operations by introducing unprecedented efficiency, responsiveness, and innovation. Within the expansive domain of AI, two distinct paradigms stand out—Generative AI and Traditional AI.

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IBM Journey to AI blog

MAY 1, 2023

Below are some typical use cases and demonstrates the primary impact on the automation of internal processes and on improved customer service. Customer service and conversational AI This is an area where insurers are most advanced in its early adoption of AI.

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IBM Journey to AI blog

JANUARY 19, 2024

Customers will use AI- and ML-driven self-service tools, such as generative AI apps and conversational AI chatbots, to get the information they need. And if they absolutely need to talk to a customer service professional, those employees will use AI and ML to better and more efficiently answer their questions.

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Marktechpost

OCTOBER 7, 2024

In today’s rapidly evolving landscape, enterprise chatbots are becoming essential tools to enhance employee productivity by providing quick access to organizational knowledge. Challenges in Developing Enterprise Chatbots Developing conversational AI systems for enterprises presents unique challenges.

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Unite.AI

JUNE 21, 2023

By automating the process, NLP provides a well-rounded summary of public opinion, enabling project owners to make data-driven decisions. Conversational AI applications like chatbots can improve communication among owners, consultants, supervisors, and contractors, reducing misinterpretation risks.

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Chatbots Life

MAY 17, 2023

At Master of Code, as a Conversational AI company , we developed a Chatbot Analysis Framework for businesses to review and evaluate their Conversational AI solutions in terms of the user experience and the solution’s maturity and complexity. Want to evaluate your Conversational AI solution?

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AI Weekly

JULY 20, 2023

In the News Top 10 AI Tools Cooler Than ChatGPT For our list of AI tools cooler than ChatGPT, we conducted extensive research and considered various factors such as performance, versatility, innovation, user-friendliness, integration, and industry impact. But how real is human-to-AI Love? Powered by pluto.fi

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Chatbots Life

MAY 19, 2023

Automation rules today’s world. People rely on conversational AI and virtual assistants to do anything from purchasing a trip to scheduling a doctor’s appointment in the present digital environment. A chatbot is a technological genie that uses intelligent automation, ML, and NLP to automate tasks.

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IBM Journey to AI blog

SEPTEMBER 6, 2023

A recent study by Price Waterhouse Cooper (PwC) estimates that by 2030, artificial intelligence (AI) will generate more than USD 15 trillion for the global economy and boost local economies by as much as 26%. (1) 1) But what about AI’s potential specifically in the field of marketing?

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Unite.AI

AUGUST 23, 2023

And there were Large Language Model-based AI-based chatbots before – but if history is any guide, Apple's upcoming intelligent chatbot will be nothing like the ones already in use, providing a portal into a fully immersive AI experience that will follow the formula that made Apple the success it is today – technology that “ just works.”

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IBM Journey to AI blog

OCTOBER 9, 2023

Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes. Onboarding: AI can make the process of collecting information smoother and more personalized.

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IBM Journey to AI blog

DECEMBER 15, 2023

The use of artificial intelligence (AI) has the potential to remake how every department in an organization operates, but the changes might be most powerful in customer support. For example, organizations are now infusing their chatbots (or bots) with generative AI to increase the success rate of interactions.

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Chatbots Life

MARCH 16, 2023

ChatGPT, Bard, and other AI showcases: how Conversational AI platforms have adopted new technologies. On November 30, 2022, OpenAI , a San Francisco-based AI research and deployment firm, introduced ChatGPT as a research preview. How GPT-3 technology can help Conversational AI platforms?

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IBM Journey to AI blog

AUGUST 9, 2024

Many generative AI tools seem to possess the power of prediction. Conversational AI chatbots like ChatGPT can suggest the next verse in a song or poem. But generative AI is not predictive AI. Predictive AI use cases Predictive AI is mainly used in finance, retail, e-commerce and manufacturing.

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