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10 Best AI Customer Support Software with Help Desk Features (2025)

Unite.AI

The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful artificial intelligence to automate responses, assist agents, and improve customer satisfaction. Beyond AI chatbots, Freshdesk excels at core ticketing and collaboration features.

Chatbots 130
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10 Best AI Tools for Event Planning (February 2025)

Unite.AI

It uses advanced machine learning algorithms to match conference attendees, exhibitors, and sponsors based on their interests and goals. Key features of Grip: AI-driven matchmaking algorithm Uses machine learning algorithms on billions of data points to recommend the most relevant people to meet.

AI Tools 240
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Exploring Amazon’s New AI Chatbot: How Rufus is Changing the Shopping Experience

Unite.AI

Amazon's use of Artificial Intelligence (AI) has set industry standards, from automated warehouses to personalized recommendations. Their latest innovation is Rufus , a generative AI-powered chatbot designed to redefine the online shopping experience. ” can be handled effectively, which other chatbots are incapable of.

Chatbots 150
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Supercharging Operations with AI for Faster Success

Unite.AI

AI isn’t simply automating routine tasks; it’s transforming how businesses forecast demand, manage supply chains, make data-driven decisions, and respond to real-time challenges. By automating this critical task, companies can both reduce fraud-related losses and allow their teams to focus on higher-value strategic initiatives.

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AI in the Workplace: The Future is Multisapiens

Unite.AI

Folks outside the tech world started to comprehend the real-world applications of AI in the form of human-like chatbots and search agents. Businesses who moved early were able to reap the benefits of these agents advanced decision-making capabilities, enjoy improvements in their operational efficiency, automate routine tasks and reduce costs.

AI 113
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Pascal Bornet, Author of IRREPLACEABLE & Intelligent Automation – Interview Series

Unite.AI

Pascal Bornet is a pioneer in Intelligent Automation (IA) and the author of the best-seller book “ Intelligent Automation.” He is regularly ranked as one of the top 10 global experts in Artificial Intelligence and Automation. It's true that the specter of job losses due to AI automation is a real fear for many.

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Revolutionizing the Classroom: The New Era of AI-Enhanced Learning

Unite.AI

Unlike traditional computer programs that are designed to follow a strict set of rules, AI systems learn from data and improve over time. You do not have to explicitly program an AI to navigate a maze; you can train it to learn how to do so by itself. And what about automated assessments ?

AI Tools 321