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Transforming customer service: How generative AI is changing the game

IBM Journey to AI blog

While traditional AI approaches provide customers with quick service, they have their limitations. Currently chat bots are relying on rule-based systems or traditional machine learning algorithms (or models) to automate tasks and provide predefined responses to customer inquiries.

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AI and coding: How Seattle tech companies are using generative AI for programming

Flipboard

.” Generative AI is already changing the way software engineers do their jobs. GitHub Copilot, Amazon CodeWhisperer, ChatGPT, Tabnine, and various other AI coding tools are quickly gaining traction, helping developers automate mundane tasks and freeing them up to work on more challenging problems. ” Jonathan Wiggs.

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The Top 13 AI-Powered CRM Platforms

Towards AI

When you think of AI-powered CRMs, think of smarter lead targeting, deeper customer insights, and automated tasks freeing up your time to close more deals. Key Features to Look for in AI CRMs: Lead Scoring and Prioritization: To automatically identify high-potential leads based on past data and real-time behavior.

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IT Service Desk Chatbot: Automate your Service Desk

Chatbots Life

Automation rules today’s world. People rely on conversational AI and virtual assistants to do anything from purchasing a trip to scheduling a doctor’s appointment in the present digital environment. A chatbot is a technological genie that uses intelligent automation, ML, and NLP to automate tasks.

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10 Best AI Real Estate Tools (March 2025)

Unite.AI

Below is a list of some of the best AI-powered real estate tools popular among agents and investors. These tools cover a range of functionalities including predictive analytics for lead prospecting, automated property valuation, intelligent lead nurturing, virtual staging, and market analysis. updated multiple times per week.

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Enabling generative AI self-service using Amazon Lex, Amazon Bedrock, and ServiceNow

AWS Machine Learning Blog

Chat-based assistants have become an invaluable tool for providing automated customer service and support. ServiceNow is a cloud-based platform for IT workflow management and automation. Application Auto Scaling is enabled on AWS Lambda to automatically scale Lambda according to user interactions.

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Deploying Conversational AI Products to Production With Jason Flaks

The MLOps Blog

Every episode is focused on one specific ML topic, and during this one, we talked to Jason Falks about deploying conversational AI products to production. Today, we have Jason Flaks with us, and we’ll be talking about deploying conversational AI products to production. What is conversational AI?