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AI Automation Conversational AI 
AI News
NOVEMBER 13, 2024
AI continues to transform industries, and having the right skills can make a significant difference to your career. Professionals wishing to get into this evolving field can take advantage of a variety of specialised courses that teach how to use AI in business, creativity, and data analysis.
IBM Journey to AI blog
FEBRUARY 23, 2024
Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges. billion by 2030.
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AI for Paralegals: Everything You Need to Know (and How to Use It Safely)
The Intersection of AI and Sales: Personalization Without Compromise
How to Achieve High-Accuracy Results When Using LLMs
Beyond the Buzz: How to Turn Marketing Trends into Revenue-Driving Strategies
MARCH 4, 2025
Salesforce launches AgentExchange, a new AI marketplace that lets businesses deploy automated AI agents to streamline work, enhance productivity, and tap into the $6 trillion digital labor market. Read More
178 
Analytics Vidhya
MAY 19, 2024
Introduction Conversational AI has emerged as a transformative technology in recent years, fundamentally changing how businesses interact with customers.
306 
Unite.AI
FEBRUARY 2, 2024
Incorporating cognitive conversational AI into modern business strategy is essential, especially in how it transforms customer experiences. Central to this is the ability of cognitive conversational AI to collect and analyze customer data for personalization.
Analytics Vidhya
APRIL 15, 2023
A fully autonomous AI agent called AgentGPT is gaining popularity in the field of generative AI models. Based on AutoGPT initiatives like ChaosGPT, this tool enables users to specify a name and an objective for the AI to accomplish by breaking it down into smaller tasks. appeared first on Analytics Vidhya.
383 
IBM Journey to AI blog
JANUARY 29, 2024
This technological revolution is now possible, thanks to the innovative capabilities of generative AI powered automation. With today’s advancements in AI Assistant technology, companies can achieve business outcomes at an unprecedented speed, turning the once seemingly impossible into a tangible reality.
287 
AWS Machine Learning Blog
OCTOBER 30, 2024
Integrations with Amazon Connect Amazon Lex Global Resiliency seamlessly complements Amazon Connect Global Resiliency , providing you with a comprehensive solution for maintaining business continuity and resilience across your conversational AI and contact center infrastructure.
Unite.AI
FEBRUARY 21, 2025
Below, we highlight some of the best AI-powered tools for event planning, each offering unique capabilities to enhance efficiency and attendee experience. These tools range from specialized event management platforms to general AI assistants that can be applied to event workflows. Visit Grip 2.
238 
TransOrg Analytics
MARCH 9, 2025
Agentic AI The evolution of Conversational AI has transformed how businesses interact with customers, offering automated, efficient, and scalable communication solutions. Enter Agentic AI, a game-changer that takes conversational AI beyond rigid workflows, enabling it to adapt dynamically to real-world challenges.
Unite.AI
NOVEMBER 4, 2024
Artem Rodichev is the Founder and CEO of Ex-human , a company focused on building empathetic AI characters for engaging conversations. You spent several years as Head of AI at Replika, building one of the most popular conversational AIs. Ex-human uses AI avatars to engage millions of users.
IBM Journey to AI blog
AUGUST 2, 2023
This type of customer care was a process that could certainly be automated. Lack of automation also raised the issue that digital customer care was bound within specified hours. That was, until the introduction of AI chatbots for business emerged on the IT landscape. No longer is customer support bound to 9 a.m.–5
Unite.AI
MARCH 6, 2025
The real estate industry is increasingly adopting AI to enhance decision-making, streamline workflows, and gain a competitive edge. Below is a list of some of the best AI-powered real estate tools popular among agents and investors. By farming a chosen territory, agents receive smart data leads with high seller propensity scores.
179 
AI News
MARCH 16, 2025
And, while the technology behind this latest iteration of Generative AI is undoubtedly impressive, in many ways its arrival encapsulates the state of AI today. Which brings us back to AI. AI is far from new and has its roots all the way back in the middle of the previous century. OK, now how can AI help us?
149 
Unite.AI
JANUARY 28, 2025
Cognigy provides AI-driven solutions to enhance customer service experiences across industries. Cognigy's AI Agents leverage a leading Conversational AI platform, offering features such as intelligent IVR, smart self-service, and agent assist functionalities. By integrating Agentic AI, Cognigy.AI
Analytics Vidhya
MARCH 3, 2025
One effective solution is the use of AI-powered customer support voice agents. These AI voice bots are capable of understanding and responding to voice-based customer support queries in real-time.
AWS Machine Learning Blog
DECEMBER 10, 2024
Amazon Q Business is a generative AI-powered assistant that enhances employee productivity by solving problems, generating content, and providing insights across enterprise data sources. About the Authors Abhishek Maligehalli Shivalingaiah is a Senior Generative AI Solutions Architect at AWS, specializing in Amazon Q Business.
106 
Marktechpost
FEBRUARY 5, 2025
OpenAIs Deep Research AI Agent offers a powerful research assistant at a premium price of $200 per month. Here are four fully open-source AI research agents that can rival OpenAI’s offering: 1. Key Features: SERP API Integration: Automates iterative search queries. 100% Open Source: Fully accessible and modifiable.
127 
AssemblyAI
FEBRUARY 28, 2025
Here’s what it tends to provide: Conversation capture : Speech recognition technology converts spoken words to text while automatically identifying different speakers and filtering out background noise. It not only captures every word but also makes that information instantly retrievable through its AI-powered chat interface.
Marktechpost
MARCH 16, 2025
LLMs are widely used for conversational AI, content generation, and enterprise automation. The demand for cost-effective AI solutions has led researchers to develop models that deliver high performance with lower computational requirements. Training and deploying AI models present hurdles for researchers and businesses.
113 
Unite.AI
AUGUST 4, 2024
From streamlining kitchen processes to personalizing customer interactions, AI tools are changing how restaurants function in today's competitive market. This article explores the top AI tools specifically designed for restaurants, each offering unique features to address various aspects of restaurant management and service delivery.
287 
Unite.AI
NOVEMBER 28, 2024
AI voice agents are an integral part of today's automated phone communication, enabling businesses to process thousands of concurrent calls through sophisticated speech recognition and natural language processing systems.
AWS Machine Learning Blog
JULY 25, 2024
As conversational artificial intelligence (AI) agents gain traction across industries, providing reliability and consistency is crucial for delivering seamless and trustworthy user experiences. However, the dynamic and conversational nature of these interactions makes traditional testing and evaluation methods challenging.
Unite.AI
MARCH 28, 2024
In 2024, the manufacturing industry is currently at the doorstep of a transformational era, one marked by the seamless integration of robotics, artificial intelligence (AI), and augmented reality/virtual reality (AR/VR). Powered by AI algorithms, these robots possess the ability to adapt, learn, and optimize operations in real-time.
332 
Analytics Vidhya
MAY 21, 2024
Introduction Artificial Intelligence (AI) has undergone significant advancements over recent years. Initially limited to automating basic, repetitive tasks, traditional AI has grown to be an invaluable part of every industry.
AI Weekly
SEPTEMBER 14, 2023
Powered by attention.tech In the News TIME100 AI list : 100 most influential people in AI This group of 100 individuals is in many ways a map of the relationships and power centers driving the development of AI. Attention automates it all for you. This AI wizard can: Automatically log in crucial info into your CRM.
264 
O'Reilly Media
JANUARY 21, 2025
TL;DR: Enterprise AI teams are discovering that purely agentic approaches (dynamically chaining LLM calls) dont deliver the reliability needed for production systems. A shift toward structured automation, which separates conversational ability from business logic execution, is needed for enterprise-grade reliability.
Analytics Vidhya
JUNE 30, 2023
Introduction to Enterprise AI Time is of the essence, and automation is the answer. Amidst the struggles of tedious and mundane tasks, human-led errors, haywire competition, and — ultimately — fogged decisions, Enterprise AI is enabling businesses to join hands with machines and work more efficiently.
328 
AWS Machine Learning Blog
APRIL 24, 2024
Conversational artificial intelligence (AI) assistants are engineered to provide precise, real-time responses through intelligent routing of queries to the most suitable AI functions. With AWS generative AI services like Amazon Bedrock , developers can create systems that expertly manage and respond to user requests.
IBM Journey to AI blog
MAY 15, 2023
AI and automation are driving business transformation by empowering individuals to do work without expert knowledge of business processes and applications. We are now taking a major step to unlock new levels of productivity by introducing advanced generative AI capabilities to a variety of new use cases.
232 
AWS Machine Learning Blog
MARCH 10, 2025
This capability allows developers to build, deploy, and manage networks of AI agents that work together to execute complex, multi-step workflows efficiently. Generative AI is no longer just about models generating responses, its about automation. What is multi-agent collaboration?
120 
Unite.AI
AUGUST 26, 2024
Today’s “chatbots,” on the other hand, are more frequently referring to conversational AI, a tool with much broader capabilities and use cases. And because we now find ourselves in the midst of the generative AI hype cycle, all three of these terms are being used interchangeably.
Analytics Vidhya
JUNE 20, 2023
The rapid advancement of artificial intelligence (AI) technology has brought about a transformative shift in customer service and support, especially with the introduction of chatbots. Industries spanning telecommunications, insurance, banking, utilities, and government agencies are poised to embrace AI-powered solutions in the coming years.
335 
IBM Journey to AI blog
FEBRUARY 13, 2024
Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.”
343 
AWS Machine Learning Blog
DECEMBER 5, 2024
As generative AI continues to drive innovation across industries and our daily lives, the need for responsible AI has become increasingly important. At AWS, we believe the long-term success of AI depends on the ability to inspire trust among users, customers, and society.
108 
AI News
OCTOBER 7, 2024
A new study by researchers at King’s Business School and Wazoku has revealed that AI is transforming global problem-solving. The report found that nearly half (46%) of Wazoku’s 700,000-strong network of problem solvers had utilised generative AI (GenAI) to work on innovative ideas over the past year.
295 
Marktechpost
FEBRUARY 15, 2025
AI chatbots create the illusion of having emotions, morals, or consciousness by generating natural conversations that seem human-like. Many users engage with AI for chat and companionship, reinforcing the false belief that it truly understands. Others even let AI impact their choices in detrimental manners.
84 
Analytics Vidhya
APRIL 6, 2023
Artificial Intelligence (AI) has come a long way since its early days. It has been fueled by numerous factors, including advancements in computing technology and an increasing demand for automated systems.
318 
FEBRUARY 27, 2025
You.com launches ARI, a cutting-edge AI research agent that processes over 400 sources in minutesrevolutionizing market research and empowering faster, more accurate business decision-making. Read More
176 
AssemblyAI
OCTOBER 3, 2024
Supernormal is an AI-powered meeting platform that helps users automate meeting notes, build agendas, extract insights, and scale tasks. The team recently launched Voice Agents, a new tool for creating customizable conversational agents. What advice would you give to a company looking to integrate AI for the first time?
IBM Journey to AI blog
APRIL 1, 2024
We’ll discuss select high-impact product use cases that demonstrate the potential of AI to revolutionize the way we develop, market and deliver products to customers. Addressing customer inquiries with an AI-driven chatbot ChatGPT distinguished itself as the first publicly accessible GenAI-powered virtual chatbot.
237 
IBM Journey to AI blog
AUGUST 2, 2023
In this AI and digital age, customer expectations have evolved. Marketing teams are embracing AI technology to drive more powerful marketing campaigns. Artificial intelligence can be a powerful tool for developing exceptional conversational marketing strategies.
225 
IBM Journey to AI blog
AUGUST 9, 2024
Many generative AI tools seem to possess the power of prediction. Conversational AI chatbots like ChatGPT can suggest the next verse in a song or poem. But generative AI is not predictive AI. But generative AI is not predictive AI. What is generative AI? What is predictive AI?
301 
AI Weekly
JULY 20, 2023
In the News Top 10 AI Tools Cooler Than ChatGPT For our list of AI tools cooler than ChatGPT, we conducted extensive research and considered various factors such as performance, versatility, innovation, user-friendliness, integration, and industry impact. But how real is human-to-AI Love? Powered by pluto.fi Powered by pluto.fi
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