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Promote AI transparency and explainability: AI transparency means it is easy to understand how AI models work and make decisions. Explainability means these decisions can be easily communicated to others in non-technical terms.
Before adopting AI into their processes, organizations must develop clear intentions for what responsible AI means to them, individually, and identify not only what they are willing to do, but what they are unwilling to do. As such, HR leaders cannot simply rely on data and AI to make decisions. HR leaders set the tone.
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For organizations to ensure that AI augments rather than replaces human workers, they need to take a human-centric approach to AI implementation. This means putting people at the heart of their AIstrategies and focusing on how the technology can empower and enhance human capabilities. One key aspect is job design.
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