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Generative AI has the potential to significantly disrupt customer care, leveraging large language models (LLMs) and deep learning techniques designed to understand complex inquiries and offer to generate more human-like conversational responses. Watsonx.data allows scaling of AI workloads using customer data. Watsonx.ai
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LLMs, the Artificial Intelligence models that are designed to process natural language and generate human-like responses, are trending. The best example is OpenAI’s ChatGPT, the well-known chatbot that does everything from content generation and code completion to question answering, just like a human. What is AutoGPT?
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