Remove AI Chatbots Remove Data Platform Remove Generative AI
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Generative AI use cases for the enterprise

IBM Journey to AI blog

Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.”

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The recipe for RAG: How cloud services enable generative AI outcomes across industries

IBM Journey to AI blog

According to research from IBM ®, about 42 percent of enterprises surveyed have AI in use in their businesses. Of all the use cases, many of us are now extremely familiar with natural language processing AI chatbots that can answer our questions and assist with tasks such as composing emails or essays.

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IBM watsonx Assistant transforms content into conversational answers with generative AI

IBM Journey to AI blog

Watsonx Assistant now offers conversational search, generating conversational answers grounded in enterprise-specific content to respond to customer and employee questions. Stay tuned for more updates on IBM watsonx Assistant’s generative AI capabilities.

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3 myths hindering your business from adopting generative AI 

IBM Journey to AI blog

Generative AI holds enormous potential for driving business growth. It offers ease of integration and scalability for analytics and AI workloads using your company’s data, and offers guardrails for ensuring governance, security and compliance.

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Delight your customers with great conversational experiences via QnABot, a generative AI chatbot

AWS Machine Learning Blog

In turn, customers can ask a variety of questions and receive accurate answers powered by generative AI. In this post, we discuss how to use QnABot on AWS to deploy a fully functional chatbot integrated with other AWS services, and delight your customers with human agent like conversational experiences.

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Tennis, football, and IBM watsonx

IBM Journey to AI blog

But it was made considerably easier this year by IBM’s new AI and data platform, watsonx. If you’ve been watching the US Open on TV, or in person, you may have seen the ads: “Multiply the power of AI with watsonx.” IBM has infused the US Open app with AI for nearly a decade.

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Seven customer service types that organizations should provide

IBM Journey to AI blog

Read the blog: How generative AI is transforming customer service Customer service types that organizations should prioritize By offering different types of customer service and several customer support channels, organizations demonstrate they are investing in customer care.

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