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Conversational AI use cases for enterprises

IBM Journey to AI blog

Beyond the simplistic chat bubble of conversational AI lies a complex blend of technologies, with natural language processing (NLP) taking center stage. NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately.

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How conversational AI can transform IT support

IBM Journey to AI blog

That was, until the introduction of AI chatbots for business emerged on the IT landscape. How Watson Assistant can help IBM Watson Assistant is a holistic SaaS solution for creating AI-enabled conversational experiences. Helpdesk workers are only human and providing 24/7 support seemed unrealistic.

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Claude vs ChatGPT: A Comparison of AI Chatbots

Marktechpost

Claude and ChatGPT are two compelling options in AI chatbots, each with unique features and capabilities. To discern their strengths and suitability for various applications, let’s compare these two AI chatbots comprehensively. What is Claude?

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How to Create a Healthcare Chatbot Using NLP

Chatbots Life

If you’re curious to know more, simply give our article on the top use cases of healthcare chatbots a whirl. It is also important to pause and wonder how chatbots and conversational AI-powered systems are able to effortlessly converse with humans. This is where Natural Language Processing (NLP) makes its entrance.

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5 types of chatbot and how to choose the right one for your business

IBM Journey to AI blog

As you’ll discover below, some chatbots are rudimentary, presenting simple menu options for users to click on. However, more advanced chatbots can leverage artificial intelligence (AI) and natural language processing (NLP) to understand a user’s input and navigate complex human conversations with ease.

Chatbots 159
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How chatbots improve human resource operations

IBM Journey to AI blog

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Moreover, AI-driven HR analytics can also improve decision-making to enhance hiring efficiency and streamline the screening and selection process. How can chatbots improve the employee experience and automate complex HR processes?

Chatbots 166
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How chatbots can provide a better customer experience

IBM Journey to AI blog

Investing in a chatbot that understands human conversation delivers meaningful benefits to businesses and consumers alike. Chatbots that deliver consistent and intelligent customer care become good friends that save precious time and empower us to focus on high value activities. 
 How do customer service chatbots work?

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