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Conversational AI use cases for enterprises

IBM Journey to AI blog

Beyond the simplistic chat bubble of conversational AI lies a complex blend of technologies, with natural language processing (NLP) taking center stage. This sophisticated foundation propels conversational AI from a futuristic concept to a practical solution. billion by 2030.

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Alibaba and Huawei’s Announce Debut of Their Chatbots: The Rise of Generative AI Chatbots in China

Analytics Vidhya

Chinese Tech Giants Gearing Up for Chatbot Revolution In a bid to satisfy local demand for generative AI chatbots, Chinese tech giants Alibaba and Huawei are set to debut their innovative chatbot systems in the coming weeks, making waves in the AI community.

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Generative AI Chatbot in eCommerce: Use Cases, Benefits, and Statistics Behind

Chatbots Life

To deliver on these new customer demands, eCommerce brands are using AI-driven processes to deliver personalized experiences. And Conversational AI with embedded Generative AI techniques is becoming the most effective of them all. AI chatbots will account for $112 billion in retail sales by 2023.

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Europe Considers AI Chatbot Bans Following Italy’s Block of ChatGPT

Analytics Vidhya

Europe’s Debate Over AI Chatbots: Concerns on Privacy, Data Security, and User Safety Following Italy’s recent decision to ban ChatGPT, an advanced AI chatbot, other European countries are seriously weighing the possibility of implementing similar restrictions.

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Generative AI use cases for the enterprise

IBM Journey to AI blog

Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.”

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Top 10 Powerful Use Cases of Generative AI Chatbots in Call Centers

Chatbots Life

Among these transformative technologies, Generative AI chatbots have emerged as a game-changer. In this article, we delve into the diverse use cases of Generative AI chatbots in call centers, uncovering their potential to optimize customer support, improve efficiency, and drive business success.

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Application of Generative AI Chatbot in Customer Service

Chatbots Life

As the field of Artificial Intelligence (AI) continues to advance at an unprecedented rate, Generative AI is becoming an increasingly popular tool for businesses to transform their Customer Experience (CX) and engage customers in new and exciting ways. Why integrate Chatbots with Generative AI into customer service?