Unite.AI

MARCH 25, 2025

Freshdesk Freshdesk is a widely-used help desk platform that has embraced AI through its Freddy AI suite. Freddy AI powers chatbots and self-service, enabling the platform to automatically resolve common questions reportedly deflecting up to 80% of routine queries from human agents.

Chatbots 130

Chatbots AI Chatbots Automation AI 130

Unite.AI

AUGUST 20, 2024

Amazon's use of Artificial Intelligence (AI) has set industry standards, from automated warehouses to personalized recommendations. Their latest innovation is Rufus , a generative AI-powered chatbot designed to redefine the online shopping experience. ” can be handled effectively, which other chatbots are incapable of.

Chatbots 150

Chatbots AI Chatbots Machine Learning Natural Language Processing 150

Unite.AI

APRIL 30, 2024

Recently, Artificial Intelligence (AI) chatbots and virtual assistants have become indispensable, transforming our interactions with digital platforms and services. Self-reflection is particularly vital for chatbots and virtual assistants. Fine-tuning these models adapts them to tasks such as generating chatbot responses.

Chatbots 204

Chatbots Neural Network BERT OpenAI 204

Chatbots Life

AUGUST 23, 2024

Large Language Models have emerged as the central component of modern chatbots and conversational AI in the fast-paced world of technology. The use cases of LLM for chatbots and LLM for conversational AI can be seen across all industries like FinTech, eCommerce, healthcare, cybersecurity, and the list goes on.

Conversational AI 72

Conversational AI Chatbots Large Language Models LLM 72

Unite.AI

MARCH 19, 2024

How have AI chatbots evolved to better understand and adapt to human language nuances, transforming from mere tools to active partners in digital experiences? As Connectly’s Head of Product, I’ve observed the transformation of chatbots into proactive, learning agents. What is your vision for the future of chatbots?

Chatbots 147

Chatbots AI Chatbots Automation Natural Language Processing 147

TransOrg Analytics

MARCH 20, 2025

Types of AI Agents Reflex Agents Respond to inputs based on predefined rules (e.g., a chatbot that provides automated responses). How AI Agents Work in Businesses AI agents can automate a variety of functions, such as: Handling business customer inquiries through AI chatbots.

Automation 52

Automation AI Chatbots Chatbots AI 52

Chatbots Life

AUGUST 28, 2024

But we don’t live in an ideal world and your call center agents may not always be available, and this is where a chatbot in call center comes in. A Gartner study, in fact, predicts that by 2026, conversational AI solutions such as chatbots will reduce agent labor costs by as much as $80 billion.

Chatbots 69

Chatbots Continuous Learning Conversational AI AI Chatbots 69