Unite.AI

MARCH 25, 2025

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful artificial intelligence to automate responses, assist agents, and improve customer satisfaction. Visit Freshdesk 2.

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Chatbots AI Chatbots Automation AI 130

IBM Journey to AI blog

FEBRUARY 23, 2024

Beyond the simplistic chat bubble of conversational AI lies a complex blend of technologies, with natural language processing (NLP) taking center stage. NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately.

Conversational AI 291

Conversational AI NLP Chatbots AI 291

Unite.AI

AUGUST 20, 2024

Amazon's use of Artificial Intelligence (AI) has set industry standards, from automated warehouses to personalized recommendations. Their latest innovation is Rufus , a generative AI-powered chatbot designed to redefine the online shopping experience. Nonetheless, the future looks promising for Rufus and AI in e-commerce.

Chatbots 150

Chatbots AI Chatbots Machine Learning Natural Language Processing 150

Unite.AI

SEPTEMBER 18, 2023

However, the landscape is now evolving with Artificial Intelligence stepping onto the scene, adding a layer of sophistication and automation that promises to revolutionize the ITSM ecosystem. The Evolution of AI in the Tech Industry Remember when AI was just a concept we marveled at in sci-fi movies? Those days are long gone.

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Chatbots Automation Algorithm Natural Language Processing 261

IBM Journey to AI blog

AUGUST 13, 2024

While the growing popularity of consumer AI chatbots have led many companies to recently enter the artificial intelligence (AI) space, IBM’s journey with AI has been decades in the making.

Machine Learning 291

Machine Learning Neural Network Robotics Natural Language Processing 291

Unite.AI

MARCH 16, 2025

Seamlessly integrates with tools like Salesforce, Slack, and Zapier for workflow automation. How the AI Transcription & Summarization Works Fathom uses advanced natural language processing (NLP) to transcribe your entire meeting in real time with high accuracy, typically between 85% and 90%. However, Otter.ai

AI Tools 179

AI Tools AI AI Natural Language Processing 179

Unite.AI

JANUARY 1, 2025

AI is expected to add between $200 and $340 billion in value for banks annually, primarily through enhanced productivity. 66% of banking and finance executives believe these potential productivity gains from AI and automation are so significant that they must accept the risks to stay competitive.

Explainable AI 140

Explainable AI AI AI Natural Language Processing 140

IBM Journey to AI blog

SEPTEMBER 5, 2023

As you’ll discover below, some chatbots are rudimentary, presenting simple menu options for users to click on. However, more advanced chatbots can leverage artificial intelligence (AI) and natural language processing (NLP) to understand a user’s input and navigate complex human conversations with ease.

Chatbots 184

Chatbots AI Chatbots Conversational AI NLP 184

IBM Journey to AI blog

AUGUST 2, 2023

Artificial intelligence (AI) can automate repetitive and time-consuming tasks, allowing HR professionals to focus on other strategies. Moreover, AI-driven HR analytics can also improve decision-making to enhance hiring efficiency and streamline the screening and selection process.

Chatbots 185

Chatbots Conversational AI Natural Language Processing Artificial Intelligence 185

IBM Journey to AI blog

AUGUST 2, 2023

This type of customer care was a process that could certainly be automated. Lack of automation also raised the issue that digital customer care was bound within specified hours. That was, until the introduction of AI chatbots for business emerged on the IT landscape. No longer is customer support bound to 9 a.m.–5

Conversational AI 189

Conversational AI Chatbots Automation Natural Language Processing 189

IBM Journey to AI blog

FEBRUARY 13, 2024

They are now capable of natural language processing ( NLP ), grasping context and exhibiting elements of creativity. For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making.

Generative AI 343

Generative AI AI AI Chatbots 343

Marktechpost

FEBRUARY 1, 2025

This AI-powered system, combining a vector database and AI-generated responses, has applications across various industries. In customer support, AI chatbots retrieve knowledge base answers dynamically. The legal and financial sectors benefit from AI-driven document summarization and case research.

NLP 92

NLP Deep Learning AI AI 92

IBM Journey to AI blog

SEPTEMBER 6, 2023

A recent study by Price Waterhouse Cooper (PwC) estimates that by 2030, artificial intelligence (AI) will generate more than USD 15 trillion for the global economy and boost local economies by as much as 26%. (1) 1) But what about AI’s potential specifically in the field of marketing? What is AI marketing?

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Automation Data Scientist Machine Learning Chatbots 240

Analytics Vidhya

JANUARY 15, 2023

Introduction A bot text corpus is a collection of texts generated by a bot, a software program designed to perform automated tasks, such as responding to user input or scraping data from the internet. On the other hand, a human text corpus is a collection of texts humans have written. Human texts may be written […].

Automation 318

Automation AI Chatbots Chatbots NLP 318

AWS Machine Learning Blog

NOVEMBER 15, 2024

Principal sought to develop natural language processing (NLP) and question-answering capabilities to accurately query and summarize this unstructured data at scale. Model monitoring of key NLP metrics was incorporated and controls were implemented to prevent unsafe, unethical, or off-topic responses.

Generative AI 114

Generative AI Chatbots AI AI 114

IBM Journey to AI blog

AUGUST 2, 2023

Investing in a chatbot that understands human conversation delivers meaningful benefits to businesses and consumers alike. Chatbots that deliver consistent and intelligent customer care become good friends that save precious time and empower us to focus on high value activities. 
 How do customer service chatbots work?

Chatbots 164

Chatbots NLP Artificial Intelligence Artificial Intelligence 164

Pickl AI

MARCH 4, 2025

Imagine AI systems that can manage complex workflows, solve multi-step problems, and adapt to changing environments with minimal human intervention. It is transforming industries by automating tasks that were previously unimaginable, from supply chain management to customer service. AI adjusts goals based on real-time data.

Natural Language Processing 52

Natural Language Processing NLP Automation Artificial Intelligence 52

Chatbots Life

MARCH 17, 2023

This is where Natural Language Processing (NLP) makes its entrance. In order to understand in detail how you can build and execute healthcare chatbots for different use cases, it is critical to understand how to create such chatbots. What is NLP? How do healthcare chatbots using NLP work?

NLP 88

NLP Chatbots Natural Language Processing Conversational AI 88

Unite.AI

AUGUST 9, 2024

Writers can use Claude AI to streamline content creation by automating brainstorming, outlining, and writing to increase productivity. For example, a writer can use Claude AI to generate a detailed blog post outline and draft sections while receiving grammar and style suggestions for a polished final edit.

ChatGPT 278

ChatGPT AI AI AI Chatbots 278

IBM Journey to AI blog

OCTOBER 16, 2023

Foundation models: The power of curated datasets Foundation models , also known as “transformers,” are modern, large-scale AI models trained on large amounts of raw, unlabeled data. Generative AI chatbots have been known to insult customers and make up facts. But how trustworthy is that training data?

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Metadata Explainability Automation Explainable AI 220

TransOrg Analytics

APRIL 8, 2025

And what role does AI-powered automation play in this transformation? Heres how AI is transforming operations: Predictive Analytics : Forecasting market trends, customer behavior, and supply chain risks. Conversational AI : Chatbots and virtual agents provide 24/7 customer support. China, South Africa , and more.

Automation 52

Automation AI AI Chatbots 52

IBM Journey to AI blog

JANUARY 17, 2024

Rule-based chatbots use pre-defined rules and scripts to respond to specific keywords or phrases. AI-powered bots leverage machine learning and NLP ( natural language processing ) to understand prompts and context. Most chatbots, even sophisticated ones, rely on a combination of critical elements.

Chatbots 195

Chatbots Automation Machine Learning NLP 195

ODSC - Open Data Science

MAY 22, 2023

Wendy’s, the Ohio-based fast-food chain, has announced plans to deploy AI chatbots in its drive-through service according to The Wall Street Journal. The chatbots will be powered by NLP software developed by Google and trained to understand how customers order off the menu.

Automation 92

Automation Chatbots AI Chatbots Data Science 92

Pickl AI

MARCH 20, 2025

The Power of NLP and Machine Learning It uses Natural Language Processing (NLP) to break down your question, understand its context, and generate a human-like response. Perplexity AI’s Market Growth in 2025 It is steadily gaining traction in the AI chatbot space. Is Perplexity AI Free to Use?

AI 52

AI AI Artificial Intelligence Artificial Intelligence 52

Chatbots Life

MAY 19, 2023

Automation rules today’s world. People rely on conversational AI and virtual assistants to do anything from purchasing a trip to scheduling a doctor’s appointment in the present digital environment. A chatbot is a technological genie that uses intelligent automation, ML, and NLP to automate tasks.

Chatbots 69

Chatbots Automation Auto-complete NLP 69

Heartbeat

JUNE 22, 2023

image by Rakesh Reddy, Author at BotCore Chatbots are transforming how companies communicate with their consumers. These automated technologies can deal with a variety of requests and duties, freeing up human agents to deal with more complicated problems. Natural language processing (NLP) can help with this. What is NLP?

NLP 59

NLP Chatbots Natural Language Processing Machine Learning 59

NVIDIA

SEPTEMBER 6, 2024

To address these challenges, businesses are deploying AI-powered customer service software to boost agent productivity, automate customer interactions and harvest insights to optimize operations. In nearly every industry, AI systems can help improve service delivery and customer satisfaction.

Chatbots 121

Chatbots Generative AI AI AI 121

NVIDIA

SEPTEMBER 7, 2023

According to a recent NVIDIA survey , the top AI use cases for financial service institutions are natural language processing (NLP) and large language models (LLMs). HuEx , a Toronto-based startup and member of NVIDIA Inception , has designed a multilingual automated order assistant to enhance drive-thru operations.

Automation 118

Automation Conversational AI AI AI 118

Unite.AI

MAY 3, 2024

The goal is that by the end, you'll know if Anyword is the right AI writing tool for you! Key Highlights Anyword stands out as one of the most user-friendly AI writers on the market, thanks to its AI Brand tools and NLP technology. Meanwhile, NLP is the interaction between computers and human language.

NLP 130

NLP AI AI Natural Language Processing 130

Chatbots Life

MAY 11, 2023

Building a Powerful Generative AI Chatbot with Pandas Dataframe: A Step-by-Step Guide Using LangChain and Gradio Chatbots so far are using trained datasets to give correct answers to user queries. Generative AI made life simple. What is LangChain ? Some deep analysis questions now. Thursday is the weekly expiry for Nifty.

Chatbots 60

Chatbots AI Chatbots Machine Learning Natural Language Processing 60

Bitext

AUGUST 24, 2021

To Automate the Generation of Training Data for Conversational Bots, We combine our Natural Language Generation solution to automatically expand a sample sentence into hundreds of variations while using our Slot generation technology the sentence is automatically tagged with the relevant intents and entities. We help AI understand humans.

Automation 52

Automation Chatbots NLP Machine Learning 52

Unite.AI

JULY 26, 2023

Prompt Engineering is the art of crafting precise, effective prompts/input to guide AI ( NLP /Vision) models like ChatGPT toward generating the most cost-effective, accurate, useful, and safe outputs. Prompt engineering is not just confined to text generation but has wide-ranging applications across the AI domain.

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Prompt Engineering Prompt Engineer ChatGPT Large Language Models 246

Artificial Corner

JULY 30, 2023

Deep learning techniques can be used to automate processes that ordinarily require human intellect, such as text-to-sound transcription or the description of photographs. Natural Language Processing (NLP) is a subfield of artificial intelligence. What are large language models used for?

Large Language Models 98

Large Language Models LLM Natural Language Processing Deep Learning 98

Marktechpost

NOVEMBER 4, 2024

The rise of AI assistance comes from the increasing demand for tools that can manage complex schedules, provide real-time information, and facilitate hands-free operation of devices. AI assistants are rapidly evolving, powered by sophisticated language models, neural networks, and natural language processing (NLP) techniques.

Chatbots 84

Chatbots AI AI Machine Learning 84

Chatbots Life

MAY 16, 2023

Top 5 Generative AI Integration Companies Generative AI integration into existing chatbot solutions serves to enhance the conversational abilities and overall performance of chatbots. Generative AI integration service : proposes to train Generative AI on clients data and add new features to products.

Generative AI 92

Generative AI Chatbots Conversational AI Software Development 92

Becoming Human

MAY 19, 2023

In this article, we’ll talk about AI in banking use cases to understand how the banking industry is leveraging AI to enhance its capabilities. Chatathon by Chatbot Conference Top 6 AI in Banking Use Cases 1. Banks are using chatbots to provide a better customer experience and reduce costs.

Chatbots 84

Chatbots AI Chatbots Natural Language Processing Artificial Intelligence 84

Viso.ai

NOVEMBER 19, 2023

Such tasks include image recognition , video analytics , generative AI, voice recognition, text recognition, and NLP. The strategic importance of AI technology is growing exponentially across industries. Many businesses are exploring and investing in AI solutions to stay competitive and enhance their business processes.

Computer Vision 97

Computer Vision Machine Learning Natural Language Processing Deep Learning 97