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Generative AI use cases for the enterprise

IBM Journey to AI blog

Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Generative AI represents a significant advancement in deep learning and AI development, with some suggesting it’s a move towards developing “ strong AI.”

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Top 10 Powerful Use Cases of Generative AI Chatbots in Call Centers

Chatbots Life

Among these transformative technologies, Generative AI chatbots have emerged as a game-changer. In this article, we delve into the diverse use cases of Generative AI chatbots in call centers, uncovering their potential to optimize customer support, improve efficiency, and drive business success.

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Creating the Technology Backbone for Generative AI Customer Use Cases

Unite.AI

However, the larger story is about how generative AI will transform the customer experience. A McKinsey study finds that 80 percent of customer tasks can be automated across channels, resulting in a 20 percent savings for cost-to-serve. Generative AI can’t apply business rules: Business rules streamline customer interactions.

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Application of Generative AI Chatbot in Customer Service

Chatbots Life

As the field of Artificial Intelligence (AI) continues to advance at an unprecedented rate, Generative AI is becoming an increasingly popular tool for businesses to transform their Customer Experience (CX) and engage customers in new and exciting ways. Why integrate Chatbots with Generative AI into customer service?

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Emerging Technology Trends for 2024: Mastercard’s Report Unveils the Impact of Generative AI on Commerce

Unite.AI

Mastercard's “ Emerging Technology Trends for 2024 ” report offers an insightful glimpse into the future of commerce, with a special focus on the transformative impact of generative AI in the retail and travel sectors. Moreover, innovative interfaces like the AI Pin, developed by startup Humane , are highlighted.

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AI News Weekly - Issue #363: 20 Best AI Chatbots in 2024 - Dec 14th 2023

AI Weekly

Powered by superai.com In the News 20 Best AI Chatbots in 2024 Generative AI chatbots are a major step forward in conversational AI. Many of the services only work on women. cnet.com The limitations of being human got you down?

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Amazon Unveils Q: A Generative AI Chatbot that can be Tailored Specifically to a Business

Marktechpost

Amazon Web Services (AWS) recently announced Amazon Q, a groundbreaking generative AI-powered assistant designed to transform the workplace. Unlike other generative AI solutions that might not initially incorporate these critical features, Amazon Q is designed with these considerations at its core.