Unite.AI

DECEMBER 26, 2024

AI retail tools have moved far beyond simple automation and data crunching. Today's platforms dive deep into the subtle patterns of consumer behavior, market dynamics, and operational efficiency finding hidden opportunities that even experienced retailers might miss.

AI Tools 144

AI Tools Automation AI AI 144

IBM Journey to AI blog

AUGUST 2, 2023

This type of customer care was a process that could certainly be automated. Lack of automation also raised the issue that digital customer care was bound within specified hours. That was, until the introduction of AI chatbots for business emerged on the IT landscape. Li Qiang, IT Platforms Executive of ENN Group Co.

Conversational AI 189

Conversational AI Chatbots Automation Natural Language Processing 189

IBM Journey to AI blog

AUGUST 13, 2024

While the growing popularity of consumer AI chatbots have led many companies to recently enter the artificial intelligence (AI) space, IBM’s journey with AI has been decades in the making.

Machine Learning 291

Machine Learning Neural Network Robotics Natural Language Processing 291

IBM Journey to AI blog

FEBRUARY 13, 2024

For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making. Automate tedious, repetitive tasks. Generative AI is being used to automatically update and maintain code across different platforms.

Generative AI 343

Generative AI AI AI Chatbots 343

IBM Journey to AI blog

JUNE 19, 2024

According to research from IBM ®, about 42 percent of enterprises surveyed have AI in use in their businesses. Of all the use cases, many of us are now extremely familiar with natural language processing AI chatbots that can answer our questions and assist with tasks such as composing emails or essays.

Generative AI 282

Generative AI Natural Language Processing Chatbots LLM 282

IBM Journey to AI blog

DECEMBER 13, 2023

From there, the chatbot uses automation to scan the database of responses and provide the most relevant response. In most scenarios, chatbots offer the option of live chat support with the customer service team if the chatbot responses fail to answer the customer’s question.

Chatbots 235

Chatbots DevOps Generative AI Conversational AI 235

IBM Journey to AI blog

AUGUST 31, 2023

Conversational search uses generative AI to free up human authors from writing and updating answers manually; this accelerates time to value and decreases the total cost of ownership of virtual assistants.

Generative AI 256

Generative AI Large Language Models LLM AI 256