AI Weekly

DECEMBER 14, 2023

Powered by superai.com In the News 20 Best AI Chatbots in 2024 Generative AI chatbots are a major step forward in conversational AI. Many of the services only work on women. cnet.com The limitations of being human got you down?

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Unite.AI

MARCH 25, 2025

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful artificial intelligence to automate responses, assist agents, and improve customer satisfaction. Visit Freshdesk 2.

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IBM Journey to AI blog

AUGUST 2, 2023

Marketing teams are embracing AI technology to drive more powerful marketing campaigns. Artificial intelligence can be a powerful tool for developing exceptional conversational marketing strategies. Implementing Watson Assistant stimulates valuable revenue-generating conversations, contributing to its long-term success.

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Unite.AI

AUGUST 26, 2024

Today’s “chatbots,” on the other hand, are more frequently referring to conversational AI, a tool with much broader capabilities and use cases. And because we now find ourselves in the midst of the generative AI hype cycle, all three of these terms are being used interchangeably.

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IBM Journey to AI blog

AUGUST 2, 2023

AI and HR Conversational AI can be used as a powerful tool to improve HR operations. Artificial intelligence (AI) can automate repetitive and time-consuming tasks, allowing HR professionals to focus on other strategies. How can chatbots improve the employee experience and automate complex HR processes?

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IBM Journey to AI blog

SEPTEMBER 5, 2023

However, more advanced chatbots can leverage artificial intelligence (AI) and natural language processing (NLP) to understand a user’s input and navigate complex human conversations with ease. Read more about conversational AI What are the different types of chatbot?

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AI Weekly

JULY 20, 2023

In the News Top 10 AI Tools Cooler Than ChatGPT For our list of AI tools cooler than ChatGPT, we conducted extensive research and considered various factors such as performance, versatility, innovation, user-friendliness, integration, and industry impact. But how real is human-to-AI Love? Powered by pluto.fi

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IBM Journey to AI blog

JANUARY 19, 2024

Customers will use AI- and ML-driven self-service tools, such as generative AI apps and conversational AI chatbots, to get the information they need. And if they absolutely need to talk to a customer service professional, those employees will use AI and ML to better and more efficiently answer their questions.

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IBM Journey to AI blog

JANUARY 18, 2024

Chatbots are everywhere, providing customer care support and assisting employees who use smart speakers at home, SMS, WhatsApp, Facebook Messenger, Slack and numerous other applications. ” The advantages of chatbots surround us. However, chatbots can now automate workflows, liberating employees from repetitive tasks.

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Chatbots Life

MAY 3, 2023

What is Conversational AI? We all remember conversing with a Chatbot at some point in our lives. And we also remember having to then connect with a Human because the chatbot couldn’t understand our query. That is the perfect example of high-level conversational AI! How does Conversational AI work?

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Chatbots Life

SEPTEMBER 11, 2023

Among these transformative technologies, Generative AI chatbots have emerged as a game-changer. In this article, we delve into the diverse use cases of Generative AI chatbots in call centers, uncovering their potential to optimize customer support, improve efficiency, and drive business success.

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AWS Machine Learning Blog

NOVEMBER 15, 2024

Principal implemented several measures to improve the security, governance, and performance of its conversational AI platform. The following diagram illustrates the Principal generative AI chatbot architecture with AWS services. Numerous use cases are currently in development by the AI Enablement team.

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IBM Journey to AI blog

FEBRUARY 13, 2024

For example, organizations can use generative AI to: Quickly turn mountains of unstructured text into specific and usable document summaries, paving the way for more informed decision-making. Automate tedious, repetitive tasks. Generative AI is being used to automatically update and maintain code across different platforms.

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IBM Journey to AI blog

SEPTEMBER 6, 2023

A recent study by Price Waterhouse Cooper (PwC) estimates that by 2030, artificial intelligence (AI) will generate more than USD 15 trillion for the global economy and boost local economies by as much as 26%. (1) 1) But what about AI’s potential specifically in the field of marketing?

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IBM Journey to AI blog

AUGUST 9, 2024

Many generative AI tools seem to possess the power of prediction. Conversational AI chatbots like ChatGPT can suggest the next verse in a song or poem. But generative AI is not predictive AI. Predictive AI use cases Predictive AI is mainly used in finance, retail, e-commerce and manufacturing.

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IBM Journey to AI blog

DECEMBER 13, 2023

From there, the chatbot uses automation to scan the database of responses and provide the most relevant response. In most scenarios, chatbots offer the option of live chat support with the customer service team if the chatbot responses fail to answer the customer’s question.

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Chatbots Life

MARCH 16, 2023

ChatGPT, Bard, and other AI showcases: how Conversational AI platforms have adopted new technologies. On November 30, 2022, OpenAI , a San Francisco-based AI research and deployment firm, introduced ChatGPT as a research preview. How GPT-3 technology can help Conversational AI platforms?

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IBM Journey to AI blog

AUGUST 2, 2023

Don’t fret, as we can call on our good friend, the AI chatbot.
 
 How do customer service chatbots work? Chatbots are computer programs that understand customer questions and automate responses to them, simulating human conversation.

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Chatbots Life

MAY 15, 2023

At Master of Code, we specialize in helping businesses leverage Generative AI chatbots to create impactful and engaging experiences for their customers. Reduced Dependency on Human Agents Simple chatbots are typically programmed with a limited set of responses and can only handle basic inquiries.

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Marktechpost

FEBRUARY 1, 2025

This AI-powered system, combining a vector database and AI-generated responses, has applications across various industries. In customer support, AI chatbots retrieve knowledge base answers dynamically. The legal and financial sectors benefit from AI-driven document summarization and case research.

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TransOrg Analytics

APRIL 8, 2025

And what role does AI-powered automation play in this transformation? Heres how AI is transforming operations: Predictive Analytics : Forecasting market trends, customer behavior, and supply chain risks. Conversational AI : Chatbots and virtual agents provide 24/7 customer support.

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Chatbots Life

MAY 19, 2023

Previously, on the “ Chatbot Best Practices for Designing a Conversational Experience with Workativ Assistant ” blog, we would’ve delved into the things to do before designing a dialog flow for a chatbot and how to set up the actual dialog using Workativ Assistant’s Dialog Designer and test it. Let’s get started.

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IBM Journey to AI blog

JANUARY 17, 2024

Chatbots have been around for a long time; the first program that could be defined as a chatbot was created in 1966 with Joseph Weizenbaum’s Eliza. In that time, chatbots have come a long way and are better than ever at holding a conversation. But the benefits extend far beyond automation.

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NVIDIA

SEPTEMBER 6, 2024

To address these challenges, businesses are deploying AI-powered customer service software to boost agent productivity, automate customer interactions and harvest insights to optimize operations. In nearly every industry, AI systems can help improve service delivery and customer satisfaction.

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Marktechpost

JULY 14, 2024

Large language models (LLMs) have shown exceptional capabilities in understanding and generating human language, making substantial contributions to applications such as conversational AI. Chatbots powered by LLMs can engage in naturalistic dialogues, providing a wide range of services.

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Marktechpost

JULY 13, 2024

According to a Bloomberg article , OpenAI has recently discussed a five-level framework to clarify its goal for AI safety and future improvements. Level 1: Conversational AI AI programs such as ChatGPT can converse intelligibly with people at a basic level.

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NVIDIA

SEPTEMBER 7, 2023

According to a recent NVIDIA survey , the top AI use cases for financial service institutions are natural language processing (NLP) and large language models (LLMs). AI voice assistants can be trained on finance-specific vocabulary and rephrasing techniques to confirm understanding of a user’s request before offering answers.

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Chatbots Life

MAY 19, 2023

Automation rules today’s world. People rely on conversational AI and virtual assistants to do anything from purchasing a trip to scheduling a doctor’s appointment in the present digital environment. A chatbot is a technological genie that uses intelligent automation, ML, and NLP to automate tasks.

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Bitext

SEPTEMBER 7, 2023

Welcome to the transformative world of the conversational AI customer service. Here, the synergy of high-tech efficiency and a sentiment-rich expressive chatbot fills the emotional void often seen in digital communications. Popular chatbots today do not work on a predetermined, static interaction model.

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Chatbots Life

MAY 16, 2023

Top 5 Generative AI Integration Companies Generative AI integration into existing chatbot solutions serves to enhance the conversational abilities and overall performance of chatbots. Conversational AI agency: design, develop, optimize and support a range of custom chatbot and voice assistant solutions.

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Pickl AI

MARCH 25, 2025

Summary: Conversational AI enables computers to communicate naturally through voice and text. Unlike chatbots, it adapts and improves over time. This AI-powered technology enhances customer experience, automates tasks, and supports businesses globally. Thats Conversational AI in action.

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Ofemwire

NOVEMBER 27, 2024

Chatsonic: Think of this as a conversational AI that can answer questions, provide ideas, or even chat like a virtual assistant. Botsonic: This feature lets you build custom AI chatbots. It’s handy for businesses that need chatbots that are trained on specific data to improve customer service.

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NVIDIA

OCTOBER 23, 2024

Conversational AI for Indian Railway Customers Bengaluru-based startup CoRover.ai already has over a billion users of its LLM-based conversational AI platform, which includes text, audio and video-based agents. The company runs its custom AI models on NVIDIA Tensor Core GPUs for inference.

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Becoming Human

MAY 19, 2023

In this article, we’ll talk about AI in banking use cases to understand how the banking industry is leveraging AI to enhance its capabilities. Chatathon by Chatbot Conference Top 6 AI in Banking Use Cases 1. Banks are using chatbots to provide a better customer experience and reduce costs.

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Chatbots Life

MAY 17, 2023

At Master of Code, as a Conversational AI company , we developed a Chatbot Analysis Framework for businesses to review and evaluate their Conversational AI solutions in terms of the user experience and the solution’s maturity and complexity. Want to evaluate your Conversational AI solution?

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Unite.AI

DECEMBER 12, 2024

AI is certainly reshaping our industry, but while many tout flashy new solutions; it is about leveraging technology to make a real, tangible impact enhancing the customer journey, slashing response times, personalizing the interaction, improving quality, and scaling efficiently. But lets be very clear – technology alone is not enough.

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Marktechpost

NOVEMBER 4, 2024

Replika Replika is an AI chatbot focused on providing companionship and emotional support through meaningful conversations. This makes Jasper valuable for marketers, content creators, and businesses aiming to automate writing tasks while retaining a human-like touch. by Microsoft Zo.ai Observe.ai Observe.ai

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