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Traditionally, transforming raw data into actionableintelligence has demanded significant engineering effort. Built with responsibleAI, Amazon Bedrock Data Automation enhances transparency with visual grounding and confidence scores, allowing outputs to be validated before integration into mission-critical workflows.
This knowledge base allows the models to understand and respond based on the companys unique terminology, products, and processes, enabling deeper analysis and more actionableintelligence from customer interactions. This includes a summary, the category, the root cause, and other high-level fields generated from a call transcript.
The Amazon Bedrock evaluation tool provides a comprehensive assessment framework with eight metrics that cover both response quality and responsibleAI considerations. Implement metadata filtering , adding contextual layers to chunk retrieval. For example, prioritizing recent information in time-sensitive scenarios.
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