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Retailers can tap into generative AI to enhance support for customers and employees

IBM Journey to AI blog

A recent forecast by the research analyst firm IHL Group predicts that generative AI will have a total financial impact of USD 9.2 trillion on retail businesses through 2029. Generative AI can reveal key insights AI equips retailers to harness the vast amount of data they have access to, much of which has been underutilized until now.

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The Dark Side of AI — How Can The Creators Help?!

Towards AI

The AI revolution is moving forward at a blistering speed. Artificial intelligence will reach human levels by around 2029. Hence, with the right set of safeguards, we should be able to push the limits ethically and responsibly. Microsoft has created ‘Responsible AI principles’. Source: AI Index report 2020 2.