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Top 10 Benefits of Integrating a Chatbot in Call Center

Chatbots Life

A Gartner study, in fact, predicts that by 2026, conversational AI solutions such as chatbots will reduce agent labor costs by as much as $80 billion. Chabots can thus continuously monitor and analyze agent-customer exchanges, allowing them to offer tailored coaching to help improve their communication skills.

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Top 5 Healthcare Chatbot Uses Cases & Examples 2023

Chatbots Life

million by 2026, registering a CAGR of 14.5% from 2019 to 2026. Soon enough, organizations like WHO and CDC started adopting conversational AI-powered chatbots to provide curated information to a wide audience with ease. Florence can continually learn new things and is quite helpful in telling more about a disease.