2023 Conversational AI Data Platform 
IBM Journey to AI blog
DECEMBER 7, 2023
The power of AI-assisted human representatives We’re at an exciting time in the history of customer service where organizations can experiment with these new tools and build a path towards a world where AI is the copilot for every customer interaction.
IBM Journey to AI blog
DECEMBER 15, 2023
A 2023 Gartner study found that 58% of leaders identified business growth as one of their most important goals. IBM Consulting® offers end-to-end consulting capabilities in experience design and service, data and AI transformation. Customer service is a necessary component of this strategy.
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IBM Journey to AI blog
SEPTEMBER 6, 2023
In a May 2023 survey carried out by IBM and Momentive.ai , 67% of CMOs reported that they plan on implementing generative AI in the next 12 months and 86% plan to do so within 24 months. For decades, IBM has been at the forefront of AI for business.
IBM Journey to AI blog
JUNE 23, 2023
Focus finance on developing and executing strategy Augmenting benefits in F&A use cases Generative AI can benefit the record-to-report function and plan-to-insights subfunctions.
IBM Journey to AI blog
JULY 17, 2023
Transforming the contact center with AI With a suite of AI solutions powered by IBM Consulting™ , your enterprise can harness the power of generative AI for customer care. is a studio to train, validate, tune and deploy machine learning (ML) and foundation models for Generative AI. Watsonx.ai
AWS Machine Learning Blog
SEPTEMBER 6, 2024
Generative artificial intelligence (AI) applications powered by large language models (LLMs) are rapidly gaining traction for question answering use cases. From internal knowledge bases for customer support to external conversational AI assistants, these applications use LLMs to provide human-like responses to natural language queries.
NVIDIA
DECEMBER 11, 2023
Since the beginning of 2023, announcements have been made about 14 investments. These target companies include Ayar Labs, specializing in chip-to-chip optical connectivity, and Hugging Face, a hub for advanced AI models. The portfolio also includes next-generation enterprise solutions. Other notable companies are Recursion, Kore.ai
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